News Source For The Physical Security Industry

Determined fraudsters today bypass security measures like passwords and knowledge-based authentication, and they use social engineering to collect credentials to take over victims’ accounts. Customers who engage with customer service representatives and interactive voice response systems expect businesses to protect their identities and privacy, and do so without materially affecting the convenience of these interactions. In this Webinar, we cover how performance and technology advances are elevating voice biometrics as a viable option for customer authentication and fraud prevention, and we highlight the key players to watch in this market.