Pushouts—when thieves posing as shoppers fill carts and baskets with expensive merchandise and push them out the door without paying—cost retailers hundreds of millions of dollars in lost profits every year. According to the National Retail Federation, each pushout averages over $500 in stolen merchandise. Sadly, nearly all of these theft events are undetected, until now. Artificial intelligence (AI) fundamentally changes how retailers can combat these hard-to-detect theft events.
Interface Security Systems managed network, UCaaS and business intelligence solutions to distributed enterprises, announced a new offering that enables its restaurant, retail and hospitality customers to communicate with their patrons via SMS and MMS text messages. Using their regular published business telephone number, businesses can have real-time two-way text conversations with their guests, inform them when their orders are ready to be picked up, or when their room is ready.
A new ECR report, authored by Professor Emeritus Adrian Beck of the University of Leicester, calls for retailers to leverage video analytics more strategically, to control costs, improve operations, and increase profitability. Commissioned by the ECR Retail Loss Group and supported by an independent research grant from Genetec the report offers practical advice for retailers on extracting maximum value from their video surveillance systems.
ADT announced a partnership with Instacart to provide its mobile safety solution, Safe by ADT, to the delivery company’s 500,000 shoppers through an in-app safety feature beginning this month. The Safe by ADT platform will power Instacart’s new safety and emergency response feature, allowing shoppers to quickly and discreetly contact emergency services anytime they may feel unsafe.
March Networks announced the expansion of its Retail Solution to include fraudulent return investigations through the Zebra Savanna™ data intelligence platform. March Networks’ new integration – between its Searchlight for Retail software and Doddle, which designs, develops and integrates consumer fulfilment technology – is powered by Zebra Savanna, a cloud-based platform that enables the real-time collection of data from Zebra Technologies’ sensors and devices.
It’s not a secret: video surveillance is critical for retailers. Whether it’s used for deterrence or in the event of an incident for investigative purposes, video provides a number of benefits for loss prevention(LP) leaders. And this is especially important as November kicks off the busy holiday shopping season. According to a new survey by A.T. Kearney, younger consumers overwhelmingly prefer to do their shopping in person, which is driving a resurgence in visits to brick-and-mortar stores.
March Networks announced that the rapidly growing U.S. convenience store chain Yesway has selected its Searchlight for Retail solution for advanced video surveillance and analytics. Yesway is currently deploying March Networks Searchlight for Retail in 136 locations across Iowa, Kansas, Oklahoma, Missouri, Texas, Nebraska, New Mexico, South Dakota and Wyoming. The c-store chain, which is operated by an affiliate of Brookwood Financial Partners, LLC, is expanding across the U.S.
HID Global has enabled BigWise to bring the security and convenience of biometrics to its retail and restaurant customers. BigWise went from concept to a pilot of its new biometric-enabled Stellar POS platform at a major customer within 30 days using the HID DigitalPersona® Fingerprint Biometric solution. Taking advantage of DigitalPersona’s intuitive biometric software development tools, BigWise added fingerprint biometrics to their POS offering in a matter of weeks.
Retail intelligence has certainly become the buzzword and retailers increasingly explore how it will impact their business this year and beyond. A high integration surveillance system plays an important role in retail intelligence, which arouses the retailers’ interests. Surveon Retail Solutions provide highly integrated surveillance system, including POS integration, video analytics like people counting and more.
During the holiday season, retailers enjoy increases in store traffic but for loss prevention (LP) managers increases in shoppers and temporary employees make this time of year more challenging. Through this influx of business (and beyond), the LP managers must deal with losses stemming from organized retail crime (ORC), employee theft, and shoplifting. Retail supply chains and online retailer distribution centers also come under greater pressure as more goods are being handled and shipped.
Fast casual restaurants and quick service restaurants (QSRs) have traditionally installed surveillance cameras to deter crime, encourage safety and improve efficiency. However, despite the availability of less expensive IP digital cameras and DVRs that capture clearer images than ever, these systems often stood alone and were not integrated with any of the other electronic systems used in the industry. Savvy owners and managers now expect digital security cameras to be integrated with existing Point-of-Sale, drive-through order boards and speed-of-service timers.
Intelligent Retail is a real buzz word at the moment. The video enabling transaction plays a key role in intelligent retail surveillance. Surveon Technology, the end-to-end video surveillance solutions provider, today introduced Surveon POS Solution which can extract transactional data from point-of-sale (POS) system and pair the data with video from the time of the transaction, supporting partners to investigate criminal behaviors such as stealing money, address product shrinkage, record shipments and track parcels, enhancing their business profits.
In his work on exploring the shift from analog to digital production in music, author and musician Damon Krukowski laments the fact that he can no longer just drop into his local music store. While he’s quick to acknowledge that digital music and streaming platforms allow for greater exposure and innovation for artists, he also feels that something has been lost.
Visitors to the Genetec booth will be able to learn about the company’s new range of market-specific solutions specifically developed to address the needs of airports, cities, educational institutions, retailers, and transportation customers. Attendees will also be able to see how Genetec Security Center, a unified security platform, Genetec Clearance™, a digital evidence management system, and Genetec Mission Control™, a collaborative decision management system, are helping leading airports around the world heighten security, improve operations, and grow retail revenue.
Vectron and MOBOTIX are offering a joint video solution for heightened security and improved prevention for retail establishments, bakeries and restaurants. This involves linking the transaction data from the Vectron point of sale system for each sales process with video data from the MOBOTIX IP camera and storing it. This allows POS discrepancies to be quickly resolved, increases on-site security at retail locations, bakeries and restaurants and boosts sales by enabling optimized shop planning based on integrated MOBOTIX video analysis tools.
Physical retail spaces are a vital link in modern, omni-channel retailing but how can you maximise their returns? Kimberly Goldsworth, VP marketing, Prism Skylabs, helps answer this burning question. There’s no question that more commerce is moving online. Amazon’s acquisition of Whole Foods is just one piece of recent evidence pointing to this trend. The flipside, however, is that the acquisition supports Amazon’s strategy to open more physical showrooms where shoppers can smell, taste, and handle products. As part of this, Amazon recently opened seven bookstores (with several more planned) in the US to cater to the resurgence in demand for physical books and allow people to test-drive gadgets like the Echo and the Fire TV Stick.
Milestone Systems, the open platform company in IP video management software (VMS), unveiled the findings of Video Surveillance Solutions in Singapore, a research study commissioned by Milestone Systems. The study revealed that while satisfaction with video surveillance continues to remain high, few firms are fully taking advantage of intelligent video solutions, beyond basic functions such as surveillance today. 92 percent of surveyed retail businesses are satisfied with their current video surveillance solutions, but what could they really gain from a deeper implementation of video surveillance technologies.
Safety Vision, a leading provider of mobile surveillance technology, provided surveillance expert Clint Bryer to answer a couple of questions about the fledgling cannabis market and the utilization of video surveillance technologies. With 90 percent of theft coming from internal sources, security has become a part of everyday life and is crucial to the safety and profitability of your cannabis business. Bryer breaks down what you are putting at risk when you don’t secure your business properly and how to make it safer for your employees.
Axis announces new solutions for retail, which can provide intelligence and drive revenue growth Axis Communications, the market leader in network video, announced that Cognimatics’ applications have been fully integrated with Axis’ network cameras, audio, and access control products. Axis acquired Cognimatics in 2016 after a long, successful partnership.
Arteco, a global leader in the delivery of video event management solutions, will unveil advancements to its video event management portfolio at the upcoming ISC West conference. The Arteco video surveillance solutions portfolio delivers a wide variety of functionalities that help stakeholders gain new levels of awareness within their security and business infrastructures. The company has expanded its focus to provide customized systems that fit the requirements of specific vertical applications, such as retail, logistics, Smart City, critical infrastructure and campus. Enhancements include advanced storage options, bandwidth reduction for live and recorded video, support for ONVIF Audio Out, POS and marketing platforms.