Interface Security Systems managed network, UCaaS and business intelligence solutions to distributed enterprises, announced a new offering that enables its restaurant, retail and hospitality customers to communicate with their patrons via SMS and MMS text messages. Using their regular published business telephone number, businesses can have real-time two-way text conversations with their guests, inform them when their orders are ready to be picked up, or when their room is ready.
Interface Security Systems announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals.
Interface Security Systems announced it is now offering interactive remote video monitoring service with automated voice-down options to help it’s retail and restaurant customers promote social distancing and mask-wearing guidelines on their premises. A growing number of retailers and restaurants are reporting increased incidents of agitated customers and in-store violence during this health crisis.
Interface Security Systems announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package designed specifically for small and mid-sized businesses (SMBs) and enterprises with moderate security challenges. With installation costs starting at just $2,500, companies are now able to protect their employees, customers, and assets with the help of trained security professionals monitoring their premises with live video and two-way audio.
Challenged with losses at the point of sale and growing false alarm penalties, the company turned to Interface Security Systems, a leading managed services provider delivering managed network, interactive alarm monitoring, video surveillance and business intelligence solutions to help them dramatically decrease shrink and resolve security inadequacies. Panda store managers faced continuous distractions from false alarms, receiving calls from the legacy alarm company at all hours.