As retailers continue to adapt their business models, many are increasingly relying on lone workers for opening, closing, third shifts, curbside deliveries, and other customer interactions outside of the traditional store premises. While lone employees play a critical role in keeping these businesses up and running, they are more at risk of encountering threats at work with an estimated 48% of HR professionals reporting that their organization has witnessed workplace violence*.
Interface Security Systems to distributed enterprises today reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organized retail crime. The industry-wide trend to reduce operational complexity through vendor consolidation was also a growth catalyst for Interface.
Interface Security Systems announced that it has appointed Bud Homeyer as Executive Vice President – Enterprise Solutions. Having worked as an IT and security leader for leading consumer-facing brands like Michaels, Brinker, and Bank of America, Homeyer has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and profitability.
Interface Security Systems announced a new AI-based Anti-Loitering System designed to prevent intrusions before they happen. The system features an AI-based object detection system that can detect people or vehicles and trigger pre-recorded, scenario-specific voice messages to deter loitering. The Anti-Loitering System can be customized by loss prevention teams to play different warning and notification messages depending on location and dwell time.
Interface Security Systems announced that El Pollo Loco, one of the nation’s fastest-growing restaurant chains that specializes in fire-grilled chicken, is relying on Interface’s managed video verified alarms and intrusion alarm monitoring to reliably detect intrusions and minimize false alarms. With Interface, El Pollo Loco saves several thousand dollars in annual false alarm penalties across 198 restaurants. Every vendor had different terms of engagement and there was no way to hold anyone responsible.
Interface Security Systems managed network, UCaaS and business intelligence solutions to distributed enterprises, announced a new offering that enables its restaurant, retail and hospitality customers to communicate with their patrons via SMS and MMS text messages. Using their regular published business telephone number, businesses can have real-time two-way text conversations with their guests, inform them when their orders are ready to be picked up, or when their room is ready.
Interface Security Systems announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals.
Interface Security Systems announced it is now offering interactive remote video monitoring service with automated voice-down options to help it’s retail and restaurant customers promote social distancing and mask-wearing guidelines on their premises. A growing number of retailers and restaurants are reporting increased incidents of agitated customers and in-store violence during this health crisis.
Interface Security Systems announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package designed specifically for small and mid-sized businesses (SMBs) and enterprises with moderate security challenges. With installation costs starting at just $2,500, companies are now able to protect their employees, customers, and assets with the help of trained security professionals monitoring their premises with live video and two-way audio.
Challenged with losses at the point of sale and growing false alarm penalties, the company turned to Interface Security Systems, a leading managed services provider delivering managed network, interactive alarm monitoring, video surveillance and business intelligence solutions to help them dramatically decrease shrink and resolve security inadequacies. Panda store managers faced continuous distractions from false alarms, receiving calls from the legacy alarm company at all hours.