Brent Duncan
Interface Opens New Headquarters in St Louis, MO
Interface Systems has moved its corporate headquarters to a new location in St Louis, MO. Located at 1844 Lackland Hill Parkway in St. Louis, the new 22000-square-foot facility features a state-of-the-art iSOC (interactive security operation center) to help manage the 24/7 security monitoring operations of leading consumer-facing businesses across the US.
Interface Systems Opens New Distribution Center in Dallas, TX
Interface Systems announced the opening of a new state-of-the-art distribution center in Dallas, TX.
In addition to creating new jobs, the 31,000-square-foot facility enhances Interface’s distribution capabilities to better serve its nationwide customers with expedited services. The Dallas distribution center is located close to Interface’s interactive Security Operations Center (iSOC) in Plano.
Interface Unveils New Brand Identity to Reinforce Customer-Focused Innovation
Interface Systems unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand new website, the rebrand builds upon the company’s 27+ years of strength, stability and growth, and underscores Interface’s mission to simplify operations, maximize ROI and deliver relentless customer support for the nation’s top multi-location brands.
Interface Systems Appoints Bud Homeyer as Chief Operations Officer
Interface Systems announced that it has appointed Bud Homeyer as Chief Operations Officer (COO). Homeyer previously served as Interface’s Executive Vice President of Enterprise Solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Homeyer held several senior leadership positions at prominent brands like Michaels, Brinker, and Bank of America. In his new role, Homeyer will lead all operations functions, including customer support, service delivery, supply chain, and field operations at Interface.
Interface Security Systems Changes Trading Name to Interface Systems
In a move designed to better reflect the ever-expanding portfolio of solutions offered to customers, Interface Security Systems today announced it is changing its trading name to Interface Systems. While Interface has built its reputation as a leading managed services provider of business security solutions, the company specializes in offering innovative solutions that span physical security, network, voice connectivity, and business intelligence. This integrated suite of services enables Interface to unlock actionable insights for consumer-facing distributed enterprises.
Interface Systems Appoints Brent Duncan as Chief Executive Officer
Interface Systems announced that Brent Duncan, the company’s Chief Operating Officer and President, has been appointed as Chief Executive Officer. He succeeds the company’s founder, Michael Shaw, who will take on the role of Executive Chairman, where he will focus on a range of strategic initiatives in Interface’s next phase of growth. Duncan joined Interface three years ago as Chief Revenue Officer and was promoted to Chief Operating Officer and President in November 2020.
Interface Achieves 37% YoY Sales Growth
Interface Security Systems to distributed enterprises today reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organized retail crime. The industry-wide trend to reduce operational complexity through vendor consolidation was also a growth catalyst for Interface.
Interface Appoints Bud Homeyer as Executive Vice President – Enterprise Solutions
Interface Security Systems announced that it has appointed Bud Homeyer as Executive Vice President – Enterprise Solutions. Having worked as an IT and security leader for leading consumer-facing brands like Michaels, Brinker, and Bank of America, Homeyer has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and profitability.
Interface and Video Analytics Company, Ignite Prism, Form ExclusivePartnership
Interface Security Systems announced that it has entered into a strategic partnership with Ignite Prism. As part of this partnership, Interface will have exclusive rights to Ignite Prism’s video analytics technology in North America. With the Ignite Prism video analytics solution, retailers or any consumer-facing business can use the data gathered by their existing surveillance cameras to derive actionable business intelligence and enhance customer experience.
Interface Security Systems Promotes Brent Duncan to President and COO
Interface Security Systems announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals.
Interface Security Systems Helps Retailers and Restaurants Enforce Social Distancing and Mask Policies
Interface Security Systems announced it is now offering interactive remote video monitoring service with automated voice-down options to help it’s retail and restaurant customers promote social distancing and mask-wearing guidelines on their premises. A growing number of retailers and restaurants are reporting increased incidents of agitated customers and in-store violence during this health crisis.
Interface Security Systems Makes Virtual Security Guard Monitoring Affordable
Interface Security Systems announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package designed specifically for small and mid-sized businesses (SMBs) and enterprises with moderate security challenges. With installation costs starting at just $2,500, companies are now able to protect their employees, customers, and assets with the help of trained security professionals monitoring their premises with live video and two-way audio.
RMH Franchise Leverages Innovative Service Bundle from Interface Security Systems
Interface Security Systems provided RMH Franchise, the world’s second-largest Applebee’s franchisee, with secure SD-WAN over broadband, 4G/LTE wireless WAN backup and VoIP solutions. A significant update for RMH’s aging network environment, the solutions are boosting RMH’s application performance, wireless failover capabilities, and providing a seamless voice solution that has proved to be particularly useful during times of lockdown and social distancing.
Interface Security Systems Expands its Interactive Monitoring Services with Integration of Wearable Personal Protection Devices
Interface Security Systems introduced a new interactive security service that allows businesses to equip at-risk staff with a wearable safety device that is directly connected to the Interface Interactive 24/7 Central Command Centers. Through a partnership with RiskBand, a leading provider of wearable live-monitored safety devices, Interface is enabling businesses including retailers and restaurants to make wearable safety devices an essential component.