Interface Systems announced that Brent Duncan, the company’s Chief Operating Officer and President, has been appointed as Chief Executive Officer. He succeeds the company’s founder, Michael Shaw, who will take on the role of Executive Chairman, where he will focus on a range of strategic initiatives in Interface’s next phase of growth. Duncan joined Interface three years ago as Chief Revenue Officer and was promoted to Chief Operating Officer and President in November 2020.
Interface Security Systems to distributed enterprises today reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organized retail crime. The industry-wide trend to reduce operational complexity through vendor consolidation was also a growth catalyst for Interface.
Interface Security Systems announced that it has appointed Bud Homeyer as Executive Vice President – Enterprise Solutions. Having worked as an IT and security leader for leading consumer-facing brands like Michaels, Brinker, and Bank of America, Homeyer has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and profitability.
Interface Security Systems announced that it has entered into a strategic partnership with Ignite Prism. As part of this partnership, Interface will have exclusive rights to Ignite Prism’s video analytics technology in North America. With the Ignite Prism video analytics solution, retailers or any consumer-facing business can use the data gathered by their existing surveillance cameras to derive actionable business intelligence and enhance customer experience.
Interface Security Systems announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals.
Interface Security Systems announced it is now offering interactive remote video monitoring service with automated voice-down options to help it’s retail and restaurant customers promote social distancing and mask-wearing guidelines on their premises. A growing number of retailers and restaurants are reporting increased incidents of agitated customers and in-store violence during this health crisis.
Interface Security Systems announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package designed specifically for small and mid-sized businesses (SMBs) and enterprises with moderate security challenges. With installation costs starting at just $2,500, companies are now able to protect their employees, customers, and assets with the help of trained security professionals monitoring their premises with live video and two-way audio.
Interface Security Systems provided RMH Franchise, the world’s second-largest Applebee’s franchisee, with secure SD-WAN over broadband, 4G/LTE wireless WAN backup and VoIP solutions. A significant update for RMH’s aging network environment, the solutions are boosting RMH’s application performance, wireless failover capabilities, and providing a seamless voice solution that has proved to be particularly useful during times of lockdown and social distancing.
Interface Security Systems introduced a new interactive security service that allows businesses to equip at-risk staff with a wearable safety device that is directly connected to the Interface Interactive 24/7 Central Command Centers. Through a partnership with RiskBand, a leading provider of wearable live-monitored safety devices, Interface is enabling businesses including retailers and restaurants to make wearable safety devices an essential component.