Corporate News
Genetec Announces Successful Outcome Over Sensormatic’s Patent Infringement Claims
Genetec announced that the lawsuit filed by Sensormatic against Genetec has ended definitively in the company’s favor with Genetec exonerated of any patent infringement and with the court awarding Genetec attorney fees. Sensormatic Electronics, LLC, a subsidiary of Tyco International which is now merged with Johnson Controls, filed suit against Genetec in Delaware in June 2020
Secure Logiq Announces Two Key Promotions
Secure Logiq announce the promotions of two outstanding team members, Ben Pavesi and Ben Yoxall. Ben Pavesi has been promoted to the role of Business Improvement Manager. Since joining Secure Logiq in April 2021 as a Production Engineer, Ben has gained valuable insights into company operations, identifying areas for improvement and contributing significantly to the company’s success.
The Vital Role of Building Your Team When Buying or Selling a Security Business
In the fast pace of security business transactions, ensuring you have a team of experts as advisors cannot be overstated. Whether you are buying or selling a business, navigating the acquisition process requires specialized knowledge and experience. A team of experts brings together diverse skills and insights, ensuring that a transaction is not only successful but also maximizes value and minimizes risks.
Standing Outside the Fire
I want to share a personal story about my journey growing up in a family deeply rooted in the security industry to finding my path as a Marine on the frontlines and now as the CEO of AllegiantVETS. This journey has been defined by a sense of duty, resilience, and the drive to carve out my destiny. It’s about not standing outside the fire but stepping into it and embracing challenges head-on. This Fourth of July, as we celebrate our nation’s independence, I’m reminded of why I never stand outside the fire.
Customer Service’s Role in Alarm System Sales
In the alarm industry, where value is inherently linked to reliability and trust, customer service is a pivotal factor driving sales, retention, and referrals. As customers navigate the complexities of choosing an alarm system that ensures their safety and peace of mind, the quality of customer service they receive can significantly influence their purchasing decisions and long-term loyalty.
Son of a Salesman
For a lot of us who have made the jump to starting our own business, there’s a foundation of knowledge that came from those who mentored us before our journey began. When reflecting my own journey in the alarm industry, it’s abundantly clear that my foundation is my father. I’m the proud son of an alarm salesman.
My dad sold alarm systems door to door, and he sold a lot of them. Aside from being a very personable guy, Dad knocked on more doors, walked into more papered storefronts, and chased more U-Hauls than anyone else I know. He hustled hard and he built lasting relationships along the way. It was not only a recipe for success, but also an example of s stick-to-itiveness for me and my siblings to follow. As kids, we would sometimes watch from the backseat as Dad “walked up deals” whenever a new family or business moved into the neighborhood. He’d walk right up and introduce himself, and would always smile and listen along with caring, thoughtful eyes. It never seemed like a salesman pitching to prospects. It was like he was talking to new friends. When he was invited to go inside the business or home, we would wait in the car with anticipation. More often than not, he returned with a signed contract in hand and the whole family cheered for his victory.
It wasn’t uncommon for us to run into those same folks at the local grocery store, church, or a restaurant and he would go out of his way to greet them warmly–never missing the opportunity to introduce us kids with a proud smile. His interactions with his customers outside of their normal business dealings were always returned with warmth—there were lots of hugs, back pats, and double-handed handshakes. Not only were they his customers, but more importantly to him they were friends, too.
Our favorite restaurants who were also his clients always welcomed our family on Friday and Saturday nights. Dad often paid the check with gift cards the restaurateurs traded for their alarm system and cameras. He was always sure to tip the waiter separately in cash.
Over the years, Dad sold thousands of alarm systems and along the way, he demonstrated to me how to build a successful business through strong relationships, extraordinary service, and an outstanding reputation. Dad also taught me that doors open for those who knock. Throughout the years, the lessons he taught me about persistence, integrity, and relationship-building have helped me in my own career.
While I long ago decided not to join the family alarm business, I did become an alarm salesman. Today, I own a national security distribution company where we sell alarm systems to thousands of alarm dealers nationwide. Like my dad with his customers, many of mine have become great friends, some of which I consider family.
When people ask me why I didn’t join the family business, I explain that if I was to stand any chance of selling more alarm systems than my old man, I knew I’d have to sell them wholesale! Jake is the Founder and President of SS&Si Dealer Network, an independent distribution company that offers competitive pricing, private labeling, fast shipping, marketing support, vendor programs, and funding options. He also serves as the Associate Director for the Integrators Association of Florida (IAF) as well as the on the Marketing and Communications Committee for The Monitoring Association(TMA). He completed his Bachelors of Arts from Rollins College.
Self-Actualizing Your David Vs. Goliath Story
In the timeless tale of David and Goliath, we marvel at the young shepherd boy who, armed with only a sling and unwavering faith, defeated a mighty giant. As entrepreneurs and dreamers, we often find ourselves in David’s shoes, staring down towering obstacles and formidable competitors. But just like David, we too have a secret weapon: our unique strengths, creativity, and the audacity to dream big.
Security LeadHER Concludes an Engaging, Enriching and Connecting Second Annual Conference
ASIS International and the Security Industry Association (SIA) have closed out a successful second annual Security LeadHER conference, a unique event dedicated to advancing, connecting and empowering women in the security profession. The sold-out event took place June 24-25, 2024, in Phoenix, Arizona, bringing together more than 400 security professionals from seven countries.
Z-Wave Alliance Announces Release of 2024A Spec and a New Z-Wave Reference Application Design (ZRAD)
The Z-Wave Alliance announces the release of the 2024A Z-Wave Specification Package, which includes new User Credential Command Class features, as well as new User Credential Control Specifications. The Alliance has also published a new Z-Wave Reference Application Design (ZRAD), a publicly available repository of data including detailed schematics and reference designs to help developers create Z-Wave products with enhanced range capabilities using Z-Wave Long Range.
ONVIF Launches New Working Groups for Cloud, Metadata and Audio
ONVIF is announcing the formation of three new working groups that are tackling standardization work in cloud connectivity, audio and advanced metadata. Together with the ongoing work of existing ONVIF working groups and committees, these new initiatives represent a historically high level of industry participation in the standards development work within ONVIF.
Suprema Receives International Cloud Security and Data Protection Certification
Suprema has acquired the international standard cloud security system certification ‘CSA STAR (Security, Trust, Assurance, Risk) Level 2’ issued by the CSA(Cloud Security Alliance), and renewed both the ISO/IEC 27001 (Information Security Management System) and ISO/IEC 27701 (Privacy Information Management System) certifications.
Genetec Appoints Jason de Souza as Managing Director for Latin America & the Caribbean
Genetec announced the appointment of Jason de Souza as the new Managing Director for Latin America & the Caribbean (LATCAR). With over 25 years of experience in the IT and security sectors, de Souza brings a proven track record of delivering results, growing revenue, and building long-term relationships with customers, partners, and stakeholders across the diverse and dynamic Latin American region. In his new role, de Souza will be responsible for developing and executing the regional strategy, expanding market share, and leading a high-performance team.
Mastering the Ever-Evolving Security Industry Landscape
Over my three decades in the security industry, the one constant I have observed is its continuous nature to evolve. My career kicked off somewhat unexpectedly following high school when I assumed a summer role as an administrator for a small security distributor. I initially intended to pursue an education from a university, but rather quickly I found myself deeply committed to what has become a rewarding career in the world of security product and service distribution. This industry embraces people like family and creates an environment that’s hard to leave.
From National Security to Corporate Security: Industry Veteran William Tenney Named ASIS International CEO
ASIS International announced the appointment of William “Bill” Tenney as its new Chief Executive Officer, effective 1 July 2024. Tenney brings close to 35 years of security leadership experience from both public and private sectors to his new role heading the acclaimed global security association. As ASIS International’s CEO, Tenney will spearhead the organization’s strategic vision, working closely with members, partners, and stakeholders to advance the mission of fostering excellence in the security profession worldwide.
Securing the Future: The Role of Veterans in Cybersecurity
In today’s digital age, the importance of cybersecurity cannot be overstated. As cyber threats become more sophisticated, the need for skilled professionals to protect critical information and infrastructure is paramount. Veterans, with their unique training and experience, are perfectly positioned to meet this demand. AllegiantVETS helps service members transition into cybersecurity roles by facilitating their acquisition of essential credentials and certifications.
Is the Timing Right to Sell My Business?
If you look around any industry convention, conference, meeting, etc. You will notice a lot of the business owners may look… well, familiar. Many started their security businesses in the 1970’s and 1980’s when the security industry services expanded to include not only physical security but also electronic surveillance and alarm systems. Many of these familiar faces have had great careers operating a successful security business. As it is in any industry, however, the “baby boomers” are looking for their day in the sun and are increasingly looking to sell their businesses.
Unlocking New Horizons: Expanding into New Markets in the Alarm Industry
In an era where security concerns are ever-present, our industry stands as a beacon of protection, offering peace of mind to individuals and businesses alike. As demand for security solutions continues to surge, you may be increasingly looking to expand into new markets to seize emerging opportunities and grow your brand beyond your current zip codes. Diving into new markets is like stepping into a thrilling adventure filled with excitement and a hint of uncertainty.
Ensuring the Security of Critical Infrastructure: Challenges and Innovations
Critical Infrastructure Security and Surveillance is essential to safeguarding the systems and assets that are vital to the functioning of our society and economy. These infrastructures include, among other things, public health services, communication networks, transportation systems, and utilities (gas, water, and electricity). A complete strategy, comprising risk assessment, preventative measures, ongoing surveillance, and efficient incident response is required to ensure their security.
The Path to Career Growth is at Your Fingertips
When I was green in this industry starting out as an installing technician, I had to learn and adapt many skills to sustain myself in the trade. Whether it was drilling, mounting an alarm appliance or how to use a fish tape, questions often arose where I would stop to ask someone I respected in my same line of work. Generally, I found those who are more experienced will be happy to share their knowledge if you’re willing to watch, listen and learn.
Don’t Neglect Existing Customers in Business Development
In the competitive landscape of the alarm industry, where cutting-edge technology and new customer acquisition are often the focal points, a significant issue persists — many companies overlook their existing customer base. This oversight not only hampers customer satisfaction and loyalty, but also impacts the long-term sustainability and growth of the business.