Corporate News
Artificial Intelligence, Real Support
This article explores how modern support strategies powered by AI and better knowledge management can transform customer experience in the security industry. It highlights how reducing friction, improving workflows, and empowering support teams can drive loyalty and operational efficiency.
Secure Logiq Expands APAC Support With Singapore Team
Secure Logiq has expanded its Asia Pacific presence with a new Singapore-based technical support team, providing local-time assistance for partners and customers while strengthening regional surveillance project support and collaboration.
United Security Appoints Jeff Kuroghlian to Lead NY Operations
United Security, Inc. has appointed former FBI Supervisory Special Agent Jeffery Kuroghlian as Director of Operations for the New York region and Northeast Investigations. Bringing more than 30 years of experience in federal investigations, counterintelligence, and corporate security leadership, he will oversee regional operations while helping expand USI’s intelligence and investigative capabilities.
When Sales Gets Blamed: Turning Friction Into Teamwork And Better Outcomes
By Audrey Pierson, WeSuite / Security Sales Academy In many security companies, there’s a familiar refrain when an installation goes sideways: “Sales sold it wrong.” It’s often the first conclusion […]
Genetec Calls For Stronger Credential Governance
Genetec highlights the growing risks posed by AI-driven cyber threats and calls for stronger credential governance in physical security systems. Organizations are urged to move beyond passwords and adopt governance-first identity strategies to better protect connected environments.
Axis Expands Presence With 20th Experience Center In The Americas
Axis Communications launches its 20th Experience Center in the Americas, located in Detroit. The facility offers a collaborative environment for customers and partners to explore advanced IP-based security, IoT, and analytics solutions while supporting training, testing, and innovation.
IDS : Automated Speed Monitoring System Enhances Safety
Westcotec’s Automatic Speed Watch Camera (ASWC) combines radar, ANPR, and industrial imaging to monitor vehicle speed and improve safety across industrial environments. By capturing high-resolution data and enabling automated analysis, the system helps reduce risks, enhance compliance, and support safer operations in logistics hubs, airports, and industrial sites.
Pimloc And DWS Partner For Automated Redaction
Pimloc and Dynamic Workflow Solutions have partnered to deliver a combined data management and automated redaction solution. The platform helps public safety agencies process digital evidence faster, reduce manual workloads, and improve compliance with FOIA and legal disclosure requirements while handling large volumes of multimedia data efficiently.
SIA Names Charles M. Johnson Co-Chair Of Startup Program
The Security Industry Association has named Charles M. Johnson as co-chair of its StartUps in Security program. With over 30 years of experience, Johnson will help drive innovation, mentorship and growth opportunities for emerging security technology companies.
Oklahoma City Speeds Emergency Response With ASAP Service
Oklahoma City Police Department has implemented ASAP Service to enhance emergency response by automating alarm notifications directly into dispatch systems. The solution reduces response times, minimizes errors, and lowers call volumes, allowing telecommunicators to focus on critical incidents while improving overall efficiency and public safety outcomes.
Don’t Turn The Search For GPS Alternatives Into A Life-Safety Reliability Experiment
The FCC is evaluating a proposal by NextNav to reshape the 900 MHz spectrum for GPS alternatives, raising concerns about interference with life-safety and security systems. Experts warn that weakening existing protections could disrupt critical wireless devices and shift risk onto security providers and public safety infrastructure.
Public Safety, Technology, and the Power of Partnership
Public safety depends on strong collaboration between law enforcement and the security industry. This article highlights how SIAC supports partnerships, reduces false alarms, and leverages emerging technologies like AI and video verification to improve response efficiency and community safety.
Bundling Services Boosts Security Company Value
Bundling services in security, fire, and video monitoring businesses enhances recurring revenue, customer retention, and operational efficiency. By offering integrated solutions, companies position themselves as strategic partners rather than commodity vendors, increasing scalability and reducing risk—key factors that significantly boost valuation and attract buyers.
Profit As A Prophet: Treat Business As Your Ministry
Profit as a Prophet highlights how businesses can integrate generosity into their operations by supporting first responders and communities. This initiative encourages leaders to treat their business as a ministry, creating meaningful impact through consistent giving, purpose-driven strategies, and industry-wide participation in charitable efforts.
Thinking You Don’t Need Training? Avoid Dunning–Kruger
The Dunning–Kruger Effect reveals how individuals with limited knowledge often overestimate their abilities, while experts may underestimate themselves. This cognitive bias affects workplace performance, decision-making, and openness to learning. Continuous training and self-awareness are essential to overcoming this gap and achieving true professional growth.
What Keeps Owners Up: Work Life Balance In Security
Security business owners face constant pressure balancing operational demands, team responsibilities, and personal life. This article explores real-world insights from industry leaders on building a strong culture, supporting employees, and staying present in both work and home life while driving long-term success.
One Year Later: Apple And Smart Home Security
One year after initial speculation, Apple’s potential move into smart home security remains uncertain but increasingly strategic. With delays in Siri’s AI evolution and continued ecosystem expansion, this article explores how shifting market expectations, AI-driven insights, and hybrid customer demands could shape the future of residential security and the role of integrators.
Beyond The Quote: Sales Training That Wins Business
Alarm companies can no longer rely on quoting equipment alone to win business. This article explores how structured sales training, risk-based conversations, and consultative selling techniques empower teams to communicate value, build trust, and drive recurring revenue growth in a competitive security market.
TribalNet Announces 2026 Advisory Boards Leadership
TribalNet announced its 2026 Advisory Boards, bringing together industry leaders to shape the upcoming conference agenda. The event will feature keynotes, session tracks, and a large tradeshow, helping tribal organizations explore emerging technologies, strengthen partnerships, and drive innovation across government, gaming, and healthcare sectors.
Attend VSS Tech Talk: K-12 Security Solutions Webinar
Virtual Security Showcase invites attendees to its April 23rd Tech Talk focused on K-12 school security solutions. Featuring experts from leading companies, the webinar will cover the latest technologies in intrusion detection, key control, and lockdown systems, helping schools enhance safety for students and staff.