Better Way Miami has been providing services for over a quarter century and has earned the reputation of being one of South Florida’s most respected recovery agencies. Better Way offers a full continuum of care in an approachable, safe setting. Monitoring and recording all activity inside and outside is essential for an environment where mental health client, counselors, and operations staffs are constantly in close quarters.

The ability to review video evidence of medication storage and dispensing, client and staff interactions, and perimeter security was critical in ensuring the safety of everyone and the organization itself.

Before installing Aimetis Symphony, there was no form of intelligent video monitoring for staff safety procedures, theft protection, and facility monitoring. The outdated CCTV system in place was failing and did not have record or alarm capabilities needed to reliably record, easily search, and intelligently analyze multiple incidents a day.

The facility is exposed to a high risk level because of the number of people entering and exiting the premises each day as well as the activity within the building.

A wide area network was utilized to connect the entire facility while providing over 30 days recording history of many HD and standard cameras.

Automation of alarms at exits outside normal hours was set up to ensure that the proper staffs were aware and informed of any changes in the facility. […]