BCD Launches Customer Loyalty Program

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As the new year begins, BCD is striving to continue expanding and developing relationships with dedicated customers.

In an effort to accelerate the success and growth of their partners, BCD has officially established a Customer Loyalty Program – a rewards program designed to thank valued security integrators with a number of additional benefits based on annual revenue generation.

How the Program Works

There’s no need to spend time filling out an application form, BCD will automatically enroll eligible customers at the beginning of each calendar year. To be enrolled, customers must meet a predetermined revenue goal for each tier level.

The Customer Loyalty Program consists of three different revenue tiers:

  • Titanium Tier: Partners who meet or exceed $1 Million annual revenue with BCD
  • Platinum Tier: Partners who meet or exceed $2 Million annual revenue with BCD
  • Diamond Tier: Partners who meet or exceed $4 Million annual revenue with BCD

Integrators eligible for the Customer Loyalty Program will earn a quarterly rebate based on their annual revenue goals as well as gain exclusive access to a variety of benefits, from expedited support to free ground freight shipping. Customers will be eligible to remain in the program if they maintain their pre-determined annual revenue with BCD according to their tier level.

Company criteria will be reevaluated every six months – if by July 1st a company has not met the halfway requirements for that tier, they will not receive any further benefits. However, once a company reaches the next tier’s minimum annual revenue requirements, they will automatically be bumped up to the next tier.

“By establishing the Customer Loyalty Program, we’re able to take our white-glove service a step further and provide a higher level of support to our most dedicated security integrators. We’re thrilled to have the opportunity to go above and beyond to help our customers grow their businesses along with BCD.” – Jason Glover, VP of Sales

Program Benefits

If anyone has any questions, please reach out to us at BCDRewards@bcdinc.com

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Best-Practices Solution at Major Texas School District

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A Texas school district encompassing about 100 square miles with 45 buildings and 35,000 students needed to update its video storage capabilities. They received a bond in 2011 giving the police department funding to install, and update the school district video surveillance and access control in all of its buildings and facilities.

The existing architecture created a bottleneck within their system. After a year, it was only operational in about half the buildings in the district. Instead of being an independent platform, the IT blade servers were located in the chassis that shared resources with other applications. These servers produced lag time on live videos because overnight archiving routinely overlapped into daytime activity. Schools are learning that they can’t rely on decade-old technology to provide evidence, insight, and protection that meet modern security needs. They contacted an integrator for assistance.

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