Updates simplify visitor workflows, accelerate daily operations, and expand enterprise hardware support.
Genetec Inc. has introduced new access control enhancements to its Security Center SaaS platform, enabling organizations to modernize security operations while maintaining flexibility and control.
Enabling Flexible Cloud Modernization
The latest updates are designed to simplify daily security operations and remove barriers associated with legacy infrastructure. Organizations can now adopt cloud-based access control without disruptive system overhauls.
“Security teams shouldn’t be constrained by legacy infrastructure or forced into all-or-nothing cloud decisions,” said Francis Lachance.
“Security Center SaaS removes the friction of traditional upgrade cycles while preserving the architectural choice enterprises depend on. We’re delivering enterprise-grade access control through the cloud in a way that lets organizations scale, adapt, and modernize without disrupting existing systems or compromising control.”
Streamlined Visitor Management At The Front Desk
A major highlight of the update is a new front desk experience that unifies visitor check-in and access control workflows into a single interface.
Key capabilities include:
- Managing scheduled and walk-in visitors from one platform
- Policy-driven access control for visitors
- Real-time screening against external databases and registries
- Automated alerts and actions when exceptions are detected
This approach enhances efficiency for front desk staff while giving security teams greater visibility and control.
Supporting Complex Environments
The updated system is well-suited for environments such as:
- Schools
- Healthcare facilities
- Corporate offices
By separating front desk operations from security policy enforcement, organizations can improve consistency, reduce manual processes, and maintain situational awareness across multiple sites.
Expanding Hardware Compatibility
Security Center SaaS continues to support a wide range of hardware through its open architecture and Genetec Cloudlink appliances. This allows organizations to modernize without replacing existing infrastructure.
New and expanded integrations include:
- Intrusion panel support for Radionix (formerly Bosch) and Honeywell
- Upcoming support for DMP systems
- Integration with SAFR SCAN for advanced facial authentication
These capabilities enable organizations to adopt stronger authentication methods while reducing reliance on physical credentials like access cards.
Availability And ISC West Showcase
The new front desk experience is available immediately to Security Center SaaS users. Expanded intrusion support is already available for Honeywell Galaxy panels, with additional integrations expected by June 2026.
Genetec will showcase these updates at ISC West 2026, where attendees can explore the latest advancements in cloud-based security solutions.
Genetec Inc. is a global technology company with over 25 years of experience in transforming the physical security industry. Its portfolio includes solutions for video management, access control, ALPR, intrusion detection, and digital evidence management, all built on an open architecture with a strong focus on cybersecurity and privacy.
Internal Links URLs:
https://security.world/cloud-access-control-solutions/
External Links URLs:
https://www.genetec.com/
Frequently Asked Questions (FAQs)
1. What Is New In Security Center SaaS?
The platform now includes a new front desk experience, expanded hardware support, and biometric integration capabilities.
2. How Does The Update Improve Visitor Management?
It combines visitor check-in and access control into a single interface with policy-driven workflows and real-time screening.
3. Does This Require Replacing Existing Hardware?
No, the platform supports existing infrastructure through open architecture and Cloudlink appliances.
4. What Biometric Capabilities Are Included?
Integration with SAFR SCAN enables facial authentication for secure access control.
5. When Will Additional Features Be Available?
Some integrations, such as DMP support and SAFR biometrics, are expected by June 2026.