Building access through mobile wallet enables a frictionless user experience by reducing access requests, approvals, updates and revocations from days to minutes
HID and Kodaa announced that Melbourne’s iconic 101 Collins Street tower is demonstrating how mobile credentials are moving from pilot projects to mainstream building operations. Thousands of tenants and visitors now access one of the city’s premier commercial towers using their mobile wallet, eliminating the need for physical access cards.
HID Mobile Access Sets A New Benchmark
The 101 Collins Street deployment is setting a new benchmark for commercial building security by implementing HID Mobile Access across entry points, elevators, lockers and end-of-trip facilities.
The deployment, delivered by Melbourne-based digital consultancy Kodaa using HID Mobile Access, has been operational for nearly a year and now supports thousands of active users across more than 35 tenancies. Rather than replacing existing infrastructure, the integrated solution embeds secure credentials directly into users’ mobile wallets, with HID providing the trusted identity platform through encrypted mobile credentials.
Mobile Credentials Improve Security And Convenience
Steve Katanas, Head of ANZ for HID Physical Access Control Solutions, said the shift from plastic cards to mobile credentials represents one of the most significant changes the physical security industry has experienced in decades.
“Through HID’s proven ecosystem of credentials and readers, we enable partners like Kodaa to deliver frictionless, mobile-first experiences at scale,” Katanas said.
“There’s often a perceived trade-off between security and convenience, but mobile access solutions remove that compromise entirely by combining strong identity verification with device-level security, setting a new benchmark for workplace access control.”
Growing Demand For Mobile Wallet Access
Kodaa Founder Seth Khouri said the deployment highlights the growing demand for mobile wallet access control across modern workplaces.
“A year on, we’re supporting thousands of active users, and the feedback is overwhelmingly positive. People don’t want to go back. The project also didn’t require a complete infrastructure overhaul. The integrated solution works with existing systems, making the transition low risk while delivering immediate results.”
The deployment has significantly streamlined access management, with access requests, approvals, updates and revocations now processed digitally through a centralized administration portal.
“As hybrid work continues to reshape tenant expectations, office buildings are under increasing pressure to deliver smarter, more seamless experiences from the moment someone arrives,” Katanas added.
“101 Collins Street demonstrates that digital credentials can be deployed at scale without disrupting existing infrastructure.”
What began as a flagship deployment at one of Australia’s most iconic commercial towers is now serving as a model for how HID and its partners can modernize enterprise access control and support the next generation of smart workplaces.
Why Mobile Wallet Access Is Gaining Momentum
Organizations are increasingly replacing traditional plastic access cards with mobile credentials because they offer:
- Faster credential issuance and revocation
- Enhanced security through encrypted mobile identities
- Reduced administrative overhead
- Improved user convenience
- Better support for hybrid work environments
- Compatibility with existing access control infrastructure
Key Highlights
- Thousands of active users across more than 35 commercial tenants
- HID Mobile Access deployed across entrances, elevators, lockers and end-of-trip facilities
- Digital credential management reduces administration time from days to minutes
- Works with existing access control infrastructure without major upgrades
- Supports secure, mobile-first workplace access
HID is a global leader in trusted identity and access control solutions, enabling secure access to physical and digital environments. Headquartered in Austin, Texas, HID serves customers in more than 100 countries and is part of the ASSA ABLOY Group.
Kodaa is a Melbourne-based digital consultancy specializing in secure, scalable digital solutions that help organizations modernize access, identity and user experiences across commercial, healthcare and enterprise environments.
Internal Links URLs
https://security.world/category/access-control/
External Links URLs
https://www.hidglobal.com
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
1. What Is HID Mobile Access?
HID Mobile Access is a mobile credential solution that allows users to unlock doors, elevators, and secured facilities using their smartphones instead of traditional access cards.
2. What Are Mobile Credentials?
Mobile credentials are encrypted digital identities securely stored in a smartphone’s mobile wallet or mobile application, replacing physical access cards.
3. What Are The Benefits Of Mobile Wallet Access Control?
Benefits include enhanced security, faster credential management, improved user convenience, lower administrative costs, and better support for hybrid workplaces.
4. Can Mobile Credentials Work With Existing Access Control Systems?
Yes. Many modern mobile credential solutions, including HID Mobile Access, are designed to integrate with compatible existing access control infrastructure, minimizing disruption during deployment.
5. Why Are Commercial Buildings Adopting Mobile Access?
Commercial properties are adopting mobile access to improve security, streamline access management, reduce reliance on physical access cards, and deliver a seamless experience for tenants and visitors.