Ohio A.G. Mike Dewine
Ohio Attorney General Mike DeWine today announced a lawsuit charging Utah-based Vision Security LLC with misleading Ohio consumers and failing to honor their cancellation requests.
“This business came to consumers’ homes and pressured them into buying security systems,” Attorney General DeWine said. “Representatives misrepresented the costs and sometimes lied about the company’s identity. We are seeking restitution for past customers and protection for future customers.”
According to the lawsuit, Vision Security is based at 508 West 800 North in Orem, Utah. It sells home security systems to consumers, typically requiring five-year contracts.
The Attorney General’s Office has received 15 complaints against the business, six of which are unresolved. In their complaints, consumers said the business made misrepresentations, such as indicating salespeople were with the consumer’s current security company, and failed to honor their attempts to cancel. More Ohio consumers may be affected; hundreds of complaints from consumers nationwide are on file with the Better Business Bureau.