IDIS has appointed Wael Tanoukhi to the position of Technical Manager to support its growing customer base in the Middle East and North Africa (MENA). Based out of the IDIS MENA regional headquarters in Dubai, Wael will lead pre- and post-sales technical support across the region. He will also oversee the IDIS training program for both installers and end-users as well as driving product-marketing initiatives across the region. With a strong technical background, Wael brings with him over eighteen years? experience of delivering tightly integrated security and ICT solutions.