Big Brand Tire & Service Stops After-Hours Break-Ins

AI-Enabled Perimeter Monitoring Eliminates Overnight Intrusions And Cuts Security Activations By 65 Percent

Interface Systems announced that Big Brand Tire & Service has eliminated costly overnight break-ins and significantly reduced trespassing and vandalism at a high-risk location. The results were achieved through the deployment of Interface Virtual Perimeter Guard, an AI-powered perimeter security solution designed to deter incidents before they occur.

Operating more than 300 locations nationwide, Big Brand Tire & Service faced persistent after-hours security challenges at several sites. Store perimeters were frequently targeted for trespassing, illegal encampments, and theft of high-value items such as tires and tools. Repeated vandalism, including broken windows and property damage, created safety concerns and operational disruptions.

“We constantly had people in the back alley, and our managers had to regularly deal with transients on the property, some of whom became hostile. Some of our locations were facing frequent break-ins, and someone would have to come in the middle of the night to often board up a broken window,”

said Johnny Wedell, Retail Commercial Operations Representative, Big Brand Tire & Service.

Even minor incidents, such as a broken window, could exceed $1,000 in repair costs, while a single break-in caused damages of more than $15,000. Beyond the financial impact, these events diverted staff time, increased safety risks, and disrupted daily operations. The company concluded that reactive security measures were no longer sufficient and began searching for a proactive solution that could prevent incidents before they occurred.

How Virtual Perimeter Guard Works

Interface deployed its AI-powered Virtual Perimeter Guard at a high-risk Big Brand Tire location using existing network infrastructure, allowing implementation without disrupting daily operations. During an initial calibration phase, the system learned the site’s environment and activity patterns to improve detection accuracy.

Virtual Perimeter Guard uses AI-enabled cameras to differentiate real threats, such as people or vehicles, from environmental motion. When suspicious activity is detected, the system activates visible and audible deterrents, including strobe lights and pre-recorded audio warnings instructing individuals to leave the property. If activity continues, alerts escalate to Interface’s U.S.-based Interactive Security Operations Center, where trained professionals issue live voice-down interventions and coordinate with law enforcement when needed.

Measurable Security Results

Following deployment, the site experienced immediate and measurable improvements. Break-ins stopped entirely after installation, and monitoring reports showed a sharp decline in trespassing and loitering as repeat offenders did not return.

Ninety-one percent of events were resolved through automated deterrence without human intervention. Overall security activations were reduced by 65 percent within weeks, significantly cutting the number of late-night alerts and eliminating the need for overnight responses to secure the property.

“The biggest benefit of Virtual Perimeter Guard is the peace of mind that comes from knowing we’re no longer facing overnight break-ins,”

said Tim Handel, Loss Prevention and Risk Management Manager, Big Brand Tire & Service.

Based on the success of the initial deployment, Big Brand Tire & Service is now evaluating a broader rollout of Virtual Perimeter Guard across additional locations as part of its perimeter security strategy.

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Interface Systems is a leading managed service provider delivering secure and scalable solutions to some of the most recognized retail, restaurant, and commercial businesses in the United States. Its advanced offerings include remote video monitoring, commercial security systems, business intelligence, and managed network and voice services, enabling enterprises to reduce risk, streamline operations, and enhance customer experiences at scale.

Big Brand Tire & Service is one of the largest and fastest-growing providers of non-discretionary automotive services in the United States. Powered by its proprietary EDGE Intelligence operating system, the company offers a one-stop shop for tires and vehicle maintenance. Founded in 1969, Big Brand has become a national leader recognized for superior customer service and high employee satisfaction.

Internal Links URLs
https://security.world/?s=perimeter+security

External Links URLs
https://interfacesystems.com/case-study/big-brand-tire-service/


Frequently Asked Questions (FAQs)

  1. What is Interface Virtual Perimeter Guard?
    Interface Virtual Perimeter Guard is an AI-powered perimeter security solution that uses intelligent cameras, automated deterrents, and live monitoring to stop incidents before they occur.
  2. How did Big Brand Tire & Service reduce break-ins?
    By deploying Virtual Perimeter Guard, the company eliminated overnight break-ins, reduced trespassing, and resolved 91 percent of incidents through automated deterrence.
  3. Does the system require new infrastructure?
    No. The solution was deployed using existing network infrastructure without interrupting daily operations.
  4. How much did security activations decrease?
    Overall security activations were reduced by 65 percent within weeks of deployment.
  5. Can this solution scale across multiple locations?
    Yes. Interface is evaluating a broader rollout across additional Big Brand Tire locations as part of a nationwide perimeter security strategy.
Source: interfacesystems.com
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