New service provides quick access and heightened situational awareness
In an emergency, first responders, School Resource Officers (SROs), and authorized personnel must act quickly to assess threats and secure facilities. To support this mission, Connect ONE has introduced its new Emergency Response Platform (ERP) — a cloud-based solution now included with all service levels at no additional cost.
The ERP provides real-time access to essential security functions, allowing responders to view live camera feeds, unlock doors, activate lockdowns, initiate tasks, and review recent activity — all from a single, unified interface.
Unified Access Across School Systems
The Connect ONE ERP eliminates the need for multiple logins by integrating all school systems into one platform. It enables 911 centers and dispatch teams to securely view and control access points across campuses during emergencies.
A unique agency login system gives first responders limited, permission-based access — ensuring visibility only to the facilities designated by security dealers.
“The Emergency Response Platform allows Connect ONE dealers to partner with local law enforcement by providing the tools they need to diffuse an emergency quickly and effectively,” said Dan Simon, Technical Director of Connected Technologies. “It’s a great solution that enhances safety while helping dealers deliver long-term value to their customers.”
Real-World Impact: Sedalia School District Case Study
Nightwatch Security & Telephone LLC of Sedalia, Missouri, has successfully deployed the ERP in several of the region’s largest school districts, serving more than 5,000 students.
According to Jeff Kesterson, owner of Nightwatch, the ERP makes it easy to update proximity key fobs and manage access permissions for changing staff.
“First responders and SROs maintain access to schools with key fobs, but staying current with staffing changes was unwieldy before the ERP,” Kesterson said.
Commander Joshua Howell of the Sedalia Police Department added, “Ease of administering credentials was important. Instead of logging into all the school systems separately, we can look at everything in one place.”
Enhanced Visibility With GeoView System Mapping
The ERP integrates with Connect ONE’s GeoView System Mapping, a real-time Google Maps feature that overlays floorplans, cameras, and door controls on a digital map. Dispatchers can instantly unlock doors or direct officers with a single click, greatly improving response time and situational awareness.
Key Features of the Emergency Response Platform
- Single unified interface for adding or removing agency personnel and credentials.
- Profile templates with pre-defined permissions for faster onboarding.
- Dealer-only permission modification to prevent misconfiguration.
- Activity logs and reports accessible to customers for transparency.
- Integration with leading systems, including intrusion detection, access control, fire, video, temperature, MNS, environmental, and weather monitoring.
Connect ONE and its Emergency Response Platform (ERP) deliver a unified cloud management system that simplifies security and enhances situational awareness for schools and public facilities. Connected Technologies provides integrated intelligence solutions for multi-site commercial facilities through its Connect ONE® Building Security Management Cloud Platform.
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Frequently Asked Questions (FAQs)
1. What is the Connect ONE Emergency Response Platform (ERP)?
The ERP is a cloud-based system that provides first responders and SROs real-time access to cameras, doors, and alerts within school and campus facilities.
2. Is the ERP an additional paid service?
No. It is included with all Connect ONE service levels at no extra charge.
3. How does the ERP improve emergency response?
By unifying multiple systems, the ERP allows authorized personnel to control access and view live data from a single dashboard, helping reduce response times.
4. Can agencies customize access permissions?
Yes. Agencies receive designated permissions based on what dealers assign, ensuring secure, limited visibility per site.