Are you talking about cabling, software that needs to be installed, megabits per second and hardware to the prospect? Don’t do it, because you’re probably just confusing them. Is that the way Nest or Ring goes to market? Quite the opposite: they focus on how the user’s lives will be more convenient and safer. Here’s the way to make security simple for the customer: cloud-hosted integrated platforms that manage every technology through a single common interface.
Connected Technologies’ Connect ONE® cloud-hosted security management platform integrates security, access control, mobile credential access, video, and critical environmental monitoring in a single solution. Connect ONE interfaces with the complete line of Bosch Security, DMP, Elk Products and Honeywell Turbo controls and provides an easy way to add managed services through its cloud offering. The company provides numerous free, value-added services to its dealer customers and it’s simply the firm’s philosophy of serving the dealer.
The Connect ONE® module was designed in response to end-user customers looking for streamlined methods to track critical event responses, incidents and repair tickets at one or multiple locations. The module interfaces directly with the Connect ONE security system application or can be deployed as a standalone service, requiring no control or on site equipment. Ideal for building and property management companies, multifamily and multi-tenant users or national accounts with numerous locations, it allows dealers to offer another value-added service and generate new monthly recurring revenue streams.
For security dealers to be successful and drive greater profitability for their business in this changing technology landscape, they need to get closer to their customers, understand what makes their system more useful and deliver a stellar experience. It’s not enough to simply offer a running list of new services. It’s critical to engage with the customer and identity how a service, device or technology will make the user’s facility more efficient, yield a tangible return on investment or provide annual savings to their business.
When Connected Technologies, LLC and its Connect ONE® cloud-hosted integrated security platform launched several years ago, former dealer and managing partner Mike Simon set out on a mission to deliver targeted services that installers and their customers could use to manage their business holistically without increasing operating expenses. When an integrated platform is easier for customers, such as Connect ONE, the stickier they become and the more likely to add other capabilities. That means tangible recurring monthly revenue for the dealer and a higher overall business valuation.
Millennial-aged customers are helping drive the integration of Internet of Things (loT) connectivity and want the latest solutions. With voice commands and providing a personal identification number (PIN) end-user customers can activate devices to lock or unlock access doors, arm and disarm security systems along with other Connect ONE features as well as connecting to just about any device with email capabilities.
New integrations from Connected Technologies with the industry’s most exciting products continues to expand the installation and specification possibilities of the Connect One® cloud-hosted security management platform. The new Remote Connect cloud service makes it even faster and easier to connect to the control panels by eliminating the need to change customer router settings, firewall rules or to use Domain Name Service (DNS) to access the systems remotely.