Synectics has released the latest version of its Synergy software platform, introducing new capabilities designed to improve incident accuracy, strengthen field intelligence, and enhance video security.
The update brings together precise geolocation tools, mobile-first incident collaboration, and embedded video protection features, enabling operators to respond faster and make more informed decisions across complex security environments.
Locate Incidents With Greater Accuracy And Context
The latest Synergy release introduces integration with what3words, enabling ultra-precise geolocation tagging to support faster and more accurate incident coordination. This is particularly valuable in remote, complex, or hard-to-describe environments where traditional addressing methods fall short.
These enhancements build on Synergy’s existing support for multiple mapping sources, including OpenStreetMap, Google Maps, and locally hosted CAD and image files for detailed site and floor plans. By combining internal layouts with wider situational mapping, the platform delivers a unified operational view of assets, environments, and incident locations.
Act On Intelligence From The Field
Field-based teams—including security patrols, maintenance engineers, and HSE personnel—can now collaborate on incidents directly from the Synergy mobile app. Personnel in the field can submit evidence, trigger alerts, and initiate workflows in real time, ensuring that critical intelligence reaches the control room quickly and consistently.
Jon Squires, Head of Product Strategy at Synectics, explains:
“By giving field-based personnel the tools to submit evidence back to the control room, we’re enabling real-time collaboration and greater situational awareness.”
He adds that these capabilities ultimately support faster response times and improved operational outcomes.
Protect Data And Prevent Unauthorised Video Sharing
The updated Synergy platform now includes integrated video watermarking across the web interface, mobile app, and core system. This security feature embeds the system owner’s identity and operator username directly into live, recorded, and incident video footage.
By visibly identifying video ownership, watermarking acts as a strong deterrent against unauthorised sharing while reinforcing accountability and data protection across security operations.
Synectics delivers advanced security and surveillance solutions for critical national infrastructure, transport, public space, and enterprise environments. Its Synergy platform is designed to unify video, data, and intelligence into a single operational view, supporting faster decision-making and more effective security outcomes.
Internal Link
https://security.world/?s=security+technology
External Link
https://www.synecticsglobal.com
Frequently Asked Questions (FAQs)
What Is The Key Benefit Of The Latest Synergy Software Release?
The update improves incident accuracy, field collaboration, and video security, enabling faster and more informed responses.
How Does what3words Improve Incident Management?
It allows precise geolocation tagging, making it easier to identify exact incident locations in complex or remote environments.
Who Can Use The Synergy Mobile App?
Security patrols, maintenance teams, and HSE personnel can all submit evidence and trigger workflows directly from the field.
What Is Video Watermarking And Why Is It Important?
Video watermarking embeds ownership and user identity into footage, helping prevent unauthorised sharing and improving accountability.
Which Environments Benefit Most From These Updates?
Critical infrastructure, transport hubs, public spaces, and large enterprise sites benefit from improved visibility and coordination.