When Connected Technologies, LLC and its Connect ONE® cloud-hosted integrated security platform launched several years ago, former dealer and managing partner Mike Simon set out on a mission to deliver targeted services that installers and their customers could use to manage their business holistically without increasing operating expenses. When an integrated platform is easier for customers, such as Connect ONE, the stickier they become and the more likely to add other capabilities. That means tangible recurring monthly revenue for the dealer and a higher overall business valuation.