Public Safety Technology

LakeComm 911 Automates Alarm Processing With ASAP Service

LakeComm 911 has implemented ASAP Service to automate alarm processing across its emergency communications center, eliminating manual phone calls and improving CAD dispatch efficiency. Serving 30 agencies in Illinois, the center is expected to save up to 133 hours monthly while improving response speed, accuracy, and telecommunicator workload management.

ASAP Service Helps Minnesota 911 Center Speed Response

The Rochester-Olmsted County Emergency Communications Center has implemented ASAP Service to improve emergency response workflows and reduce alarm-handling errors. The standards-based platform automates alarm data delivery directly into CAD systems, helping telecommunicators save time, reduce manual entry, and accelerate emergency dispatch operations.

Osceola County Launches ASAP Service, Cutting Alarm Handling By Up To Eight Minutes

Osceola County, Florida, has launched Automated Secure Alarm Protocol (ASAP) Service, automating alarm notifications to its emergency communications center and reducing response times by up to eight minutes while easing telecommunicator workloads.