alarm monitoring

Oklahoma City Speeds Emergency Response With ASAP Service

Oklahoma City Police Department has implemented ASAP Service to enhance emergency response by automating alarm notifications directly into dispatch systems. The solution reduces response times, minimizes errors, and lowers call volumes, allowing telecommunicators to focus on critical incidents while improving overall efficiency and public safety outcomes.

Osceola County Launches ASAP Service, Cutting Alarm Handling By Up To Eight Minutes

Osceola County, Florida, has launched Automated Secure Alarm Protocol (ASAP) Service, automating alarm notifications to its emergency communications center and reducing response times by up to eight minutes while easing telecommunicator workloads.

Interface Launches TamperShield, Proactive Alarm Monitoring Technology

Interface Systems announced the launch of TamperShield, its breakthrough monitoring technology designed to identify alarm system interference before an intrusion occurs. Traditional alarm monitoring only reports once an alarm is triggered. TamperShield continuously verifies that the alarm panel can communicate properly, providing faster visibility into communication failures, device tampering, and system health issues.

Hennepin County Launches ASAP Service to Improve Emergency Response

The Hennepin County Sheriff’s Office (HCSO) has officially launched ASAP (Automated Secure Alarm Protocol) Service, a digital alarm system that automates the exchange of alarm information between alarm-monitoring companies and emergency communications centers (ECCs).

How AI Software Helps GSOCs Solve Real-World Problems

Global Security Operation Centers (GSOCs) are the hub of security operations, bringing together large amounts of data from surveillance, access control and intrusion systems into a centralized location, in addition to carrying out travel risk management and various intelligence operations. They play an important role by helping corporations to mitigate risk and gain situational awareness. All of this data, however, presents a challenge for GSOCs. Faced with processing thousands of events each day, GSOC operators find it hard to identify real threats from false nuisance alarms, leading to real breaches getting missed frequently. This defeats the entire purpose of GSOCs, which is to protect people and assets.

Reliance Protect Introduces New Lone Worker Device

Reliance High-Tech has expanded its popular range of Reliance Protect services with the launch of the rtouch™, a small, ultra-lightweight emergency alert device that offers lone workers enhanced personal protection, support and two-way communication whenever they may be exposed to heightened risk while at work.