In the past year, LENSEC —a Houston, TX-based provider of VMS software— customer support team has faced numerous technical and logistical challenges, including new ownership, staff expansion, customer growth, and most recently a historic hurricane. This knowledgeable and steadfast group has overcome these obstacles daily with professionalism and grace to close more support cases and provide its highest level of quality support in LENSEC’s 19-year history.
Bosch Security Systems has appointed two new associates to expand its inside sales and application design teams in Canada. With these appointments, the company aims to provide enhanced support for customers of Bosch security products and for customers of Sony video security products in the country. Don Maxey, Application Design Specialist, joins the Bosch team with 18 years of experience in security system sales, design, and project management. His role is to support Bosch security integrators and distributors in Ontario in their efforts to win new business using Bosch products and solutions.