Edge360 Adds Director of Product Support to Drive Innovation and Efficiencies that Support Customer Success

Edge360 announced Colin Sadler has joined as Director of Product Support to optimize innovation across its Surveill video management platform. Sadler will directly influence the operations and strategies for all parts, service, and customer support teams company-wide.

In his new role with Edge360, Sadler will assume responsibility for leading the evaluations of new products and development and spearheading final approvals for all application methodologies and technical documentation.

“I am thrilled to be in a position to lead Surveill’s product support efforts,” Sadler said.

“Our purpose is to be a trusted video management supplier that cares deeply about the long-term success of our solutions. I look forward to helping Edge360 continue to deliver an exceptional customer experience.”

A respected technology leader with more than 20 years of high-tech and support experience, Sadler previously held the role of Professional Services Manager for CNL. He was closely involved in the formulation of the service and support department’s strategic plans. Prior, he was Infrastructure Engineer and Support Team Leader at Reach Contact.

“We are excited to have Colin join our team and are confident that he will drive the continual improvement of systems and process that helps deliver value to our customers and partners,” said John Rezzonico, CEO, Edge360.

“His dedication and commitment will be pivotal to ensuring our team delivers on its promise of providing quality service and support.”

Edge360’s Surveill product line brings software innovation to the physical security industry by simplifying the deployment and maintenance of video management in any size or type of environment. http://www.surveill.com.

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Source: surveill.com
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