Milestone Systems is helping Resorts World Las Vegas (RWLV) bring together security operations, investigations, gaming compliance, and operational intelligence through an open-platform video ecosystem built on Milestone XProtect VMS.
Located on the Las Vegas Strip, Resorts World Las Vegas is one of the newest and most technologically advanced resorts in the United States. Opened in 2021, the $4.3 billion property spans 88 acres and includes multiple hotel brands, a large casino floor, entertainment venues, retail spaces, and dining experiences that collectively attract thousands of guests each day.
Managing safety, compliance, and operational efficiency at this scale requires reliable and flexible video technology capable of supporting thousands of cameras and multiple specialized applications.
XProtect VMS
Milestone XProtect VMS serves as the backbone connecting approximately 5,800 cameras and multiple best-of-breed technologies. Its open architecture enables Resorts World to integrate technologies supporting gaming surveillance, fraud detection, forensic investigations, business intelligence, and operational analytics while allowing operators to work from a consistent interface.
“We rely on the system every day to investigate fraud, theft, and any activity that could result in a loss. It gives us the visibility we need to quickly understand what happened and take action,”
said Lindsay Dever, CFE, Assistant Director of Fraud & Nightclub Surveillance, Resorts World Las Vegas.
Integrated Video Security And Analytics
The full security system integrates camera technologies from Axis Communications, Bosch, and Hanwha Vision.
BriefCam supports forensic video review, people counting, and heat mapping. Oosto provides facial recognition capabilities, while Aeyesky supports card-counting and cheating detection. AXIS Case Insight helps analyze foot traffic and customer behavior.
The combination of these technologies enables Resorts World Las Vegas to use video data for more than traditional security monitoring, providing information that can support investigations, gaming compliance, and broader operational decisions.
“Large, dynamic environments like Resorts World Las Vegas require technology that can adapt to multiple operational needs without adding complexity,”
said Tim Palmquist, VP Americas, Milestone Systems.
“An open platform approach allows this Las Vegas casino resort to bring together best-of-breed technologies into a single ecosystem, enabling teams to improve investigations, support regulatory requirements, and generate operational insights that extend well beyond traditional security.”
Security And Operations
Resorts World Las Vegas is able to respond to incidents more quickly, conduct investigations more efficiently, and support law enforcement with speed and confidence. The impact is particularly evident during time-sensitive investigations.
Looking ahead, the resort plans to expand its use of AI-driven capabilities, including enhanced people counting, behavioral analytics, and tools that can better track guest movement across the property.
Future enhancements will also focus on streamlining operator workflows and creating a more proactive approach to investigations.
About Resorts World Las Vegas
Since opening in 2021, Resorts World Las Vegas has become a premier destination on the Las Vegas Strip. Developed by Genting Berhad, the $4.3 billion resort offers more than 3,500 guest rooms and suites across three Hilton brands: Las Vegas Hilton at Resorts World, Conrad Las Vegas at Resorts World, and Crockfords Las Vegas, LXR Hotels & Resorts.
The property features a 117,000-square-foot casino floor, a 4,850-seat theatre, day and nightlife venues, a curated retail collection, a spa and wellness center, and more than 50 food and beverage offerings.
Resorts World Las Vegas combines modern technology, luxury, and hospitality to deliver a unique guest experience.
Milestone Systems is a leading provider of data-driven video technology for security and business intelligence. Its portfolio includes XProtect video management software, BriefCam AI-powered analytics, and Arcules cloud VSaaS. Founded in 1998 and headquartered in Copenhagen, Milestone is part of the Canon Group.
Internal Links:
https://security.world/
External Links:
https://www.milestonesys.com/
https://www.rwlasvegas.com/
FAQ
What Video Management System Does Resorts World Las Vegas Use?
Resorts World Las Vegas uses Milestone XProtect VMS as the backbone of its video security ecosystem, connecting approximately 5,800 cameras and multiple specialized technologies.
How Many Cameras Does Resorts World Las Vegas Have?
Resorts World Las Vegas has approximately 5,800 cameras integrated into its Milestone XProtect video management system.
How Does Milestone XProtect Support Resorts World Las Vegas?
Milestone XProtect helps connect video surveillance, analytics, forensic investigation, gaming surveillance, fraud detection, and operational intelligence technologies through an open platform.
What Analytics Technologies Are Used At Resorts World Las Vegas?
The resort uses technologies from BriefCam, Oosto, Aeyesky, and AXIS Case Insight for capabilities including forensic video review, people counting, heat mapping, facial recognition, card-counting and cheating detection, and customer behavior analysis.
How Does Video Technology Improve Casino Security?
Integrated video technology helps casino security teams investigate fraud and theft, respond to incidents more quickly, support gaming compliance, and provide information for law enforcement and operational decision-making.
What Future AI Capabilities Does Resorts World Las Vegas Plan To Use?
The resort plans to expand AI-driven capabilities such as enhanced people counting, behavioral analytics, guest movement tracking, and tools designed to streamline operator workflows and support proactive investigations.