support

Genetec’s Andrew Elvish: A Road Less Traveled

We recently caught up with Andrew Elvish at Genetec and chatted about his journey in becoming Vice President of Marketing at Genetec. Starting in February 2018, Andrew will be contributing a monthly column called Beyond Security for Security.World to share thoughts and insights on new and emerging trends in our industry.

Bosch Remote Portal Updated For Dealers And Installers

If maintenance and services are a core part of your business, then now is the time to capitalize on remote services. They are proving an increasingly essential resource for new business and an excellent tool to improve efficiency. The Bosch Remote Portal provides a gateway to offer remote services and create new service offerings. The Remote Portal makes remote connection to customer devices quick and easy. Installers can monitor supported devices and perform maintenance and configuration tasks remotely, thus greatly reducing travel to customer facilities, saving time and money.

ViSTA Networking Solutions And NCE Computer Group Partner For NVR Service And Support

ViSTA Networking Solutions (VNS) is please to announce a technology partnership with NCE Group to provide on-site service and repair for the VNS modular Network Video Recorder (NVR) products. NCE is a leading third-party maintenance provider offering post-warranty data center maintenance services to clients nationwide.

VIVOTEK Expands After-Sales Service Capacity With Comprehensive Technical Support Network and Warranty Policy

Continuing its strong commitment to providing solutions and services that best meet the needs of its global customers, VIVOTEK is pleased to announce the expansion of its global after-sales service network and warranty policy on a superior range of its network cameras. VIVOTEK’s after-sales services include extensive technical support as well as product repair and replacement within the warranty period.