LAX Extends Incident Management With NICE Situator Web App

LAX extends incident management with NICE Situator web app

NICE Systems and AECOM Technology Corporation announced that they are helping Los Angeles International Airport (LAX) extend its situation management capabilities from the control room to the field. The airport deployed the NICE Situator Enterprise Geographical Information System (EGIS) Web application, which enables field personnel to view on their tablets all open security and operational incidents in Situator and log new incidents.

This creates a shared environment for managing incidents, leading to better collaboration between teams, increased situational awareness for all operators, and more-effective responses.

The Web application uses the sophisticated geospatial and mapping capabilities of ESRI’s ArcGIS Server to provide customized, layered views of airport buildings, property, and infrastructure.

All relevant incident stakeholders can visualize the same incident on a map and engage in interactive dialogue via the comments log.

They can also share response plans, like an evacuation route, by drawing on the map, annotating it and saving it to the system.

The Web application will also help field operators more efficiently manage day-to-day tasks, such as Federal Aviation Administration-mandated Part 139 airfield inspections.

Under Federal Aviation Regulations Part 139, United States commercial service airports are required to conduct various assessments of each runway; examine pavement markings, lighting, signs and safety areas; and oversee ground vehicle operations.

If an issue arises, field operators can easily create a new incident on their mobile devices, which is resolved through Situator’s workflows and recorded for compliance purposes.

Source: asmag.com
0 Comments