Milestone Helps You Build IP Video Knowledge At Your Own Pace

Posted by Stan Lewis June 10, 2014 5:42 am Categories: Corporate News, VMS Software Tags: Knowledge, Learning, milestone, Professional certification, video management software, vms, XProtect.

Milestone’s new Learning Portal provides flexible online training for partners and end users of XProtect video management software. Milestone Systems, the open platform company in IP video management software (VMS), has created the Milestone Learning Portal for online education to train and certify industry professionals on the technical and commercial details of Milestone product offerings.

The portal contains a variety of online resources designed to enhance a flexible, self-directed learning experience.

Created for professionals in the physical security and surveillance industry, the Milestone Learning Portal provides a unique knowledge environment for all members of the Milestone community: system integrators, consultants, IT professionals, security dealers, Milestone distributors, strategic partners, and end users.

It features online training and certification programs that have been specifically tailored to meet educational needs at every level of technical competence and practical know-how.

Each user enrolled in the Milestone Learning Portal is able to proceed at his/her preferred pace and to track individual progress. This flexibility allows the learning experience to be adapted to the needs and availability of each person.

Participants in instructor-led Milestone training and certification programs can also access course materials and additional resources anytime.

The Milestone Learning Portal offers access to the same materials used in Milestone’s instructor-led courses, in addition to the continuously expanding selection of online course options.

Current course and material offerings include: Milestone Fundamentals Course and Assessment (online), Milestone Professional Course and Certification Test (online), course materials for Milestone Professional, Advanced, and Expert Certifications (classes held in person).

“The Milestone Learning Portal supports the mission of our Milestone Knowledge Program to provide the highest standard of educational services to our ecosystem partners, to enable members of the Milestone community to develop and maintain a high level of competence in the areas of physical security and video surveillance,” states Eric Fullerton, Chief Sales and Marketing Officer, Milestone Systems. “Such knowledge keeps people on top of the latest advancements and helps ensure that customers are more satisfied with their installations.”

Milestone partners can hone skill developments in sales, product licensing, installation, and configuration of Milestone
XProtect® VMS offerings.

Re-certification options are available for maintaining their Milestone partner status and professional competencies. Continuing education credits, such as BICSI, will be available for a selection of the courses.

“Training is important to better serve our clients with the Milestone features and abilities – the Fundamentals class has been a valuable tool for our organization, and the online Milestone Professional Certification is a very cost-effective, 1-day class,” says Michael Knutson, Technician/Surveillance Specialist at Insight Technologies. “Online training is beneficial because I can go at my own pace and go back to a certain part of the class if I didn’t understand it the first time around. I have had a pleasant experience with the Milestone Learning Portal so far: it’s easy to navigate. I would highly recommend this to my colleagues and other organizations.”

Accessing the Milestone Learning Portal requires a My Milestone account that can be created at
http://www.milestonesys.com/My-Milestone/Login-page.

Those who already have an account can log in to the Milestone Learning Portal directly at
http://learn.milestonesys.com

Source: milestonesys.com

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Son of a Salesman

For a lot of us who have made the jump to starting our own business, there’s a foundation of knowledge that came from those who mentored us before our journey began. When reflecting my own journey in the alarm industry, it’s abundantly clear that my foundation is my father. I’m the proud son of an alarm salesman. My dad sold alarm systems door to door, and he sold a lot of them. Aside from being a very personable guy, Dad knocked on more doors, walked into more papered storefronts, and chased more U-Hauls than anyone else I know. He hustled hard and he built lasting relationships along the way. It was not only a recipe for success, but also an example of s stick-to-itiveness for me and my siblings to follow. As kids, we would sometimes watch from the backseat as Dad “walked up deals” whenever a new family or business moved into the neighborhood. He’d walk right up and introduce himself, and would always smile and listen along with caring, thoughtful eyes. It never seemed like a salesman pitching to prospects. It was like he was talking to new friends. When he was invited to go inside the business or home, we would wait in the car with anticipation. More often than not, he returned with a signed contract in hand and the whole family cheered for his victory. It wasn’t uncommon for us to run into those same folks at the local grocery store, church, or a restaurant and he would go out of his way to greet them warmly--never missing the opportunity to introduce us kids with a proud smile. His interactions with his customers outside of their normal business dealings were always returned with warmth—there were lots of hugs, back pats, and double-handed handshakes. Not only were they his customers, but more importantly to him they were friends, too. Our favorite restaurants who were also his clients always welcomed our family on Friday and Saturday nights. Dad often paid the check with gift cards the restaurateurs traded for their alarm system and cameras. He was always sure to tip the waiter separately in cash. Over the years, Dad sold thousands of alarm systems and along the way, he demonstrated to me how to build a successful business through strong relationships, extraordinary service, and an outstanding reputation. Dad also taught me that doors open for those who knock. Throughout the years, the lessons he taught me about persistence, integrity, and relationship-building have helped me in my own career. While I long ago decided not to join the family alarm business, I did become an alarm salesman. Today, I own a national security distribution company where we sell alarm systems to thousands of alarm dealers nationwide. Like my dad with his customers, many of mine have become great friends, some of which I consider family. When people ask me why I didn’t join the family business, I explain that if I was to stand any chance of selling more alarm systems than my old man, I knew I’d have to sell them wholesale! Jake is the Founder and President of SS&Si Dealer Network, an independent distribution company that offers competitive pricing, private labeling, fast shipping, marketing support, vendor programs, and funding options. He also serves as the Associate Director for the Integrators Association of Florida (IAF) as well as the on the Marketing and Communications Committee for The Monitoring Association(TMA). He completed his Bachelors of Arts from Rollins College.