Visual Mobile Technologies is an innovative technology company addressing the compelling need to reinvent collaborative mobile communications for small to medium businesses and large enterprises with its tool, vMobile.

“vMobile is an excellent cloud-based tool that can increase efficiencies for systems integrators,” said Anthony Berticelli, PSA’s vice president of operations.

“Especially in our current times, the ability to collaborate remotely by uploading videos and images and collaborate with colleagues on issues no matter where they are is critical.”

Visual Mobile Technology is committed to improving systems integrators’ first call resolution by providing the ability to communicate what they see by letting others see it also, whether it’s one person across town or several people across the globe.

With vMobile Collaborator, integrators can stream live video, share images and documents with Subject Matter Experts (SMEs) in real-time to assist in resolving on-site issues and document work performed. Captured information is stored in the cloud and available to be viewed later.

“PSA Security Network delivers many benefits for security and audio-visual integrators. We’re excited about bringing our mobile unified communications platform to its members. Our ultimate goal is to enable them to increase first call resolution and decrease service costs,” said Ray Lubeck, vMobile’s CEO. 

“By leveraging vMobile Collaborator, PSA members improve key performance indicators that drive operational excellence in the field and a better customer experience overall.”

PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators in North America.

vMobile Technology’s Mobile Unified Communications Platform enables remote support by visually connecting end-users and field personnel with subject matter experts (SMEs) for fast and efficient troubleshooting and resolution.