Industry professionals will explore the global challenges and opportunities facing video monitoring operations during the second annual Calipsa Masterclass. Calipsa will host the free, two-and-a-half-hour virtual event beginning at 10 a.m. EST, Nov. 18. This year’s event will cover topics including: ‘How technology and COVID-19 have impacted video monitoring in 2020’ and ‘A deep dive into artificial intelligence and machine learning’.