Interface
Interface Unveils One View Edge, Enhanced Customer Portal
Interface Systems announced that it is releasing an enhanced customer portal, One View Edge, that will offer its customers greater visibility and easier access to critical information on all Interface services. The launch of One View Edge reflects Interface’s commitment to delivering exceptional and relentless customer support. One View Edge is designed to eliminate information bottlenecks for customers by offering contextual data and insights needed for complex and large-scale managed services deployment.
Interface Opens New Headquarters in St Louis, MO
Interface Systems has moved its corporate headquarters to a new location in St Louis, MO. Located at 1844 Lackland Hill Parkway in St. Louis, the new 22000-square-foot facility features a state-of-the-art iSOC (interactive security operation center) to help manage the 24/7 security monitoring operations of leading consumer-facing businesses across the US.
Interface Brings Interactive Monitoring to IPConfigure Orchid VMS Deployments
Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced that it has further expanded its offerings by bringing interactive remote video monitoring with Virtual Guard to customer sites that use on-premises and cloud-based deployments of the IPConfigure Orchid video management platform.
Interface Recognized as One of the Best Places to Work in the US
Interface Systems, a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, is pleased to announce that it has been Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Interface. Based on the research, 76% of Interface’s workforce affirmed that it is a great place to work, surpassing the average U.S. company’s satisfaction rate of 57%.
Interface Shares its 2024 Technology Predictions
Interface Systems shared its predictions for security technology trends that will impact multi-location consumer-facing businesses in 2024. Addressing ever-changing business security threats will require new capabilities to rapidly analyze massive amounts of data from a variety of sensors.
Interface Systems expands the capabilities of its monitoring centers with DMP integration
Interface Systems actionable insights, announced the integration of DMP alarm panels into its interactive Security Operations Centers (iSOCs). This underscores Interface’s mission to extend the capabilities of its iSOCs by seamlessly integrating leading business security solutions with the iSOC remote video monitoring technology.
Interface Shares Best Practices to Fight Retail Crime
According to the National Retail Federation’s (NRF) latest National Retail Security Survey, retail crime represented $112.1 billion in losses in 2022. To bring attention to this crucial issue, October 26 has been designated as ‘Fight Retail Crime Day’. In support of the NRF’s initiative, Interface Systems offers retailers best practices to fight retail crime. As retail crime continues to evolve in scope and sophistication, so do retailers’ prevention efforts. When asked about resource allocation to address today’s risks, over half (53%) of NRF survey respondents said they have increased their technology and software solution budgets in the past year.
Interface Integrates i3 Cloud Video Platform with Its Monitoring Centers
Interface Systems actionable insights, and purpose-built networks for multi-location businesses today announced that it has expanded its customer offering by integrating the i3 International cloud-based video management and analytics platform into its interactive Security Operations Centers (iSOCs). Interface iSOCs can now leverage real-time security camera feeds or access recorded footage captured by the i3 platform.
Leading Multi-brand QSR Franchiser, BRIX Holdings, Chooses Interface to Streamline Network and Security Operations at All Locations
Interface Systems announced that BRIX Holdings has chosen Interface to deploy managed network, business voice, PCI compliance, business security, and business intelligence solutions for all their franchise locations, including Red Mango Cafe, Smoothie Factory + Kitchen, Souper Salad, Orange Leaf, Humble Donut Co, Greenz, Friendly’s and Pizza Jukebox. Interface’s solutions enable BRIX to offer its franchisees a modern and proven technology template that can be replicated with ease at any number of locations consistently.
Interface Launches AI-based Intelligent Voice-down System
Interface Systems unveiled an intelligent voice-down system designed to automatically detect and discourage loitering and other suspicious activity in the perimeter of a store or restaurant. By utilizing modern AI-based cameras combined with customizable audio messages, auxiliary lighting, and sirens, the new voice-down system detects people and vehicles loitering or acting suspiciously with 99.9% accuracy and warns them of security presence and possible law enforcement action.
Interface Shares Best Practices to Secure Mall-Based Retailers
Interface Systems and purpose-built networks for multi-location businesses will join forces with Helzberg Diamonds, Signet Jewelers, and Brookfield Properties to conduct an educational session titled “Securing Mall-Based Retailers – Best Practices & Partnerships” at the upcoming RILA Retail Asset Protection Conference.
Leading Fast-Casual Chain WaBa Grill Chooses Interface to Transform Its Network and Voice Infrastructure
Interface Systems announced WaBa Grill Franchise (“WaBa”), one of the nation’s leading healthy fast-casual chains has chosen Interface Systems’ Restaurant Network-Technology-in-a-Box solution to transform its network and voice infrastructure in over 190 franchise locations. Founded in 2006 on the principle that healthy food is made with quality fresh ingredients and should be accessible to all, WaBa has become an iconic brand on the West Coast and is rapidly expanding across the United States.
Interface Announces Tech for Good and Women in STEM Scholarship Winners
Interface Systems announced the winners of its “Tech for Good” and “Women in STEM” scholarships for the 2022-23 academic year. The two $5,000 scholarships are designed to help provide financial support to college students pursuing four-year STEM studies who have a passion for using technology to solve real-world problems. This year’s winning entry for the “Tech for Good” scholarship was submitted by Laura Felix, a Computer Science & Physics student at Northwestern University.
Interface Unveils New Brand Identity to Reinforce Customer-Focused Innovation
Interface Systems unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand new website, the rebrand builds upon the company’s 27+ years of strength, stability and growth, and underscores Interface’s mission to simplify operations, maximize ROI and deliver relentless customer support for the nation’s top multi-location brands.
Interface Systems Shares Best Practices to Help Retailers Fight Crime this Holiday Season
As retailers get ready for a busy holiday shopping season, they also have to prepare for an increased risk of theft and violence against employees. Interface Systems shares insights and best practices to mitigate holiday season retail crime and aggression. According to the National Retail Federation?s 2022 retail security survey, 52.9% of retailers reported that external theft, and Organized Retail Crime (ORC) in particular, increased by 26.5% since 2021.
Old Spaghetti Factory Restaurants Choose Interface to Modernize Network, Voice, and Physical Security
Interface Systems announced that The Old Spaghetti Factory (OSF), a family-owned and operated restaurant chain with over 40 locations across 13 states, has chosen Interface?s suite of managed services to transform its network, voice and security infrastructure. The OSF IT team wanted to standardize network equipment across all their locations to increase efficiencies and reduce downtime.
WKS Restaurant Group Selects Interface to Deploy Virtual Guard Services at its 394 Restaurants
Interface Systems announced that WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the US is deploying Interface?s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands including El Pollo Loco, Wendy?s, Denny?s, Krispy Kreme Doughnuts, and Blaze Pizza. By implementing virtual guard services, WKS will offer better security for its employees and customers while reducing the cost of securing its restaurants by 85%.
Interface Systems Appoints Bud Homeyer as Chief Operations Officer
Interface Systems announced that it has appointed Bud Homeyer as Chief Operations Officer (COO). Homeyer previously served as Interface?s Executive Vice President of Enterprise Solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Homeyer held several senior leadership positions at prominent brands like Michaels, Brinker, and Bank of America. In his new role, Homeyer will lead all operations functions, including customer support, service delivery, supply chain, and field operations at Interface.
Salata Partners with Interface to Deploy Video Analytics with Upgraded Network
Interface Security Systems announced that Salata Salad Kitchen, a popular, fast-casual built-to-order salad kitchen has chosen Interface?s advanced video analytics solution to gain critical operational insights by leveraging an upgraded security camera system installed by Interface. In addition, Salata will deploy Interface?s ?Restaurant-Technology-in-a-Box? to upgrade their network and voice connectivity. Salata wanted to completely overhaul its network and voice solutions to keep pace with changing customer preferences driven by the pandemic. In addition, Salata needed insights on restaurant operations to create a superior customer experience and optimize sales.
Mister Car Wash Transforms Security Operations Nationwide with Interface
Mister Car Wash has chosen Interface Security Systems, a leading managed service provider to upgrade and optimize its video monitoring and alarm systems. With over 350 car washes nationwide, and rapid expansion plans, Mister Car Wash is committed to delivering a safe and consistent customer experience across all its locations. To address their unique safety requirements, Mister Car Wash chose Interface to overhaul its CCTV and alarm installations and create a foundation for consistently replicating safety and security best practices across all future locations.