Gimhae Customs, located in Gangseo-gu, Busan, has jurisdiction over Gimhae International Airport, the gateway to Korea’s southwestern area which handles an average of 75 airplanes, including Korean Air and Japan Airlines, carries 9500 passengers.

Gimhae Customs imports repair parts, communication devices and marine engines, small quantities of urgently needed samples and advertising items, exporting agricultural and marine products. The nature of the air cargo needs to be handled efficiently and rapidly while blocking the inflow of illegal items.

A number of separate reading rooms are used for each of the 4 X-ray scanners without surveillance cameras, which caused difficulty for workforce management, with no separate monitoring system, leading to frequent disputes about lost and damaged items.

To resolve these problems and proactively respond to changes in environment of the airport, Gimhae Customs introduced a suitable monitoring system to enhance surveillance competency

Gimhae Customs wanted a solution to minimize civil complaints and enhance speed and accuracy of monitoring and tracking, Gimhae Airport surveillance system is using Axis P5534 and Axis P3304 for capability of smoothly interfacing for more unified operations while providing high-definition video surveillance for clear and intuitive monitoring.

The International Arrival Hall’s special environment and low ceiling height, a camera with ability to monitor a wide area is required for each carousel. Axis partner Darwin System used high-definition network cameras and built an effective system capable of monitoring all processes from check-in to check-out with a minimum number of cameras.

The company selected and installed Axis P5544, which supports the panoramic function, at the International Arrival Hall; and maximized monitoring efficiency of the CIQ area.[…]