Corporate News
How Service Agreements Can Unlock Hidden RMR Opportunities
The electronic security industry has undergone seismic changes since the English inventor Tildesey attached chimes to his homes doors to warn him of intruders. A lot has changed since then, but one thing that has remained constant is the industry’s need to find new ways to convert equipment installations into recurring monthly revenue. In my experience this need is rarely fulfilled. In some cases, the integrators installation revenue in is in the tens of millions of dollars, but without a shred of recurring revenue coming in the door.
Investing in the Frontline: How Veterans Are Reimagining Security
As the world races forward, so too does the landscape of security—a field where innovation is no longer a luxury but a necessity. At the helm of this transformation are veterans, whose unique blend of battlefield experience and strategic vision is driving a new wave of disruptive security technologies. These individuals are not merely adjusting to civilian life; they’re reshaping entire industries with a focus on protecting what matters most.
Learning From Your Mistakes and Successes in Sales
In the world of sales, the ability to learn and adapt is crucial. Salespeople are no strangers to the lessons taught by mistakes. The pain of a lost deal, a missed opportunity, or a failed pitch drives us to avoid those pitfalls in the future. Even if we’re not consciously trying to learn from our mistakes, the human response to pain ensures we do, at least on a subconscious level. However, there’s a powerful tool in the sales arsenal that’s often underutilized: learning from our successes.
Establishing Decades of Growth Through Adaptation and Innovation
My career as a professional in the security industry began as a systems installer in the New York tri-state region, which ultimately led me to forming my own company monitoring and servicing residential and commercial end-users. Shortly after, I had the good fortune to connect with a bright electrical engineer, Jonathan Sohnis, and together we founded Altronix. It seems like yesterday, but it was almost 40 years ago that Altronix was established. I’m responsible for sales and marketing, while my partner focuses on engineering and manufacturing. Initially, we saw an opportunity to enter the professional security industry with a mission to design and manufacture better power products and peripherals with added features and higher reliability.
Sydney Metro Launches 2nd Driverless Train Line with Ongoing Innovation
On August 19, 2024 the new Sydney Metro City Line was launched. The new line connects the existing Metro North West line from Chatswood, travels beneath Sydney Harbour, and extends through the bustling Sydney CBD, ending at Sydenham. Congratulations to Sydney Metro for greatly enhancing the transport options available to Sydney’s citizens.
Speco Technologies Expands Product Management, Marketing and Sales Teams
Speco Technologies announced the addition of five new teammates to their roster, expanding their product management, marketing and sales teams. Speco’s newest employees include Mike Martin, National Sales Director; Adrian Tameguia, West Coast Regional Sales Manager; Andrew Escoto, Marketing Manager; Jordan Gaffney, Inside Sales; and Vinod Moorjani, Product Manager.
RecFaces to Participate in FSIE Mumbai and Visit Major Cities in India
RecFaces announce its upcoming business trip to India from August 20 to September 21, 2024. Partnering with Startologic Technologies, RecFaces will be presenting its innovative solutions at the Fire & Security India Expo (FSIE) in Mumbai from August 22 to 24, Booth No. B-26, P8. At FSIE, RecFaces will showcase their sought-after flagship products based on facial recognition technology, Id-Guard and Id-Gate.
Demand for Interoperability, ONVIF Standards, Helps Drive Growth in Physical Security Market
ONVIF is announcing that more than 30,000 product models in the $120B global physical security market meet the ONVIF conformance requirements for interoperability. This new milestone means that the number of ONVIF conformant, interoperable products has doubled in the last three years and tripled since 2018.
Axis Communications Launches State-of-the-Art Experience Center in Phoenix
Axis Communications yesterday celebrated the grand opening of its newest Axis Experience Center (AEC) in Phoenix, AZ. Featuring an extensive variety of Axis surveillance solutions as well as meeting and demo spaces, the facility will allow Axis to build stronger bonds with partners and customers in the southwest, fostering collaborative growth and innovation to enable smarter and safer communities – both local and beyond.
Comprehensive Partner Platform Streamlines and Enhances acre security’s Partner Experience
Acre security announced the launch of its new Partner Relationship Management (PRM) platform. The partner portal is a comprehensive, one-stop shop designed to streamline the partner experience by providing centralized access to support, marketing, sales and training materials. From onboarding materials to marketing and sales support, the new platform ensures that essential tools and information are readily available, empowering partners to operate more efficiently and effectively.
Genetec Announces Successful Outcome Over Sensormatic’s Patent Infringement Claims
Genetec announced that the lawsuit filed by Sensormatic against Genetec has ended definitively in the company’s favor with Genetec exonerated of any patent infringement and with the court awarding Genetec attorney fees. Sensormatic Electronics, LLC, a subsidiary of Tyco International which is now merged with Johnson Controls, filed suit against Genetec in Delaware in June 2020
Secure Logiq Announces Two Key Promotions
Secure Logiq announce the promotions of two outstanding team members, Ben Pavesi and Ben Yoxall. Ben Pavesi has been promoted to the role of Business Improvement Manager. Since joining Secure Logiq in April 2021 as a Production Engineer, Ben has gained valuable insights into company operations, identifying areas for improvement and contributing significantly to the company’s success.
The Vital Role of Building Your Team When Buying or Selling a Security Business
In the fast pace of security business transactions, ensuring you have a team of experts as advisors cannot be overstated. Whether you are buying or selling a business, navigating the acquisition process requires specialized knowledge and experience. A team of experts brings together diverse skills and insights, ensuring that a transaction is not only successful but also maximizes value and minimizes risks.
Standing Outside the Fire
I want to share a personal story about my journey growing up in a family deeply rooted in the security industry to finding my path as a Marine on the frontlines and now as the CEO of AllegiantVETS. This journey has been defined by a sense of duty, resilience, and the drive to carve out my destiny. It’s about not standing outside the fire but stepping into it and embracing challenges head-on. This Fourth of July, as we celebrate our nation’s independence, I’m reminded of why I never stand outside the fire.
Customer Service’s Role in Alarm System Sales
In the alarm industry, where value is inherently linked to reliability and trust, customer service is a pivotal factor driving sales, retention, and referrals. As customers navigate the complexities of choosing an alarm system that ensures their safety and peace of mind, the quality of customer service they receive can significantly influence their purchasing decisions and long-term loyalty.
Son of a Salesman
For a lot of us who have made the jump to starting our own business, there’s a foundation of knowledge that came from those who mentored us before our journey began. When reflecting my own journey in the alarm industry, it’s abundantly clear that my foundation is my father. I’m the proud son of an alarm salesman.
My dad sold alarm systems door to door, and he sold a lot of them. Aside from being a very personable guy, Dad knocked on more doors, walked into more papered storefronts, and chased more U-Hauls than anyone else I know. He hustled hard and he built lasting relationships along the way. It was not only a recipe for success, but also an example of s stick-to-itiveness for me and my siblings to follow. As kids, we would sometimes watch from the backseat as Dad “walked up deals” whenever a new family or business moved into the neighborhood. He’d walk right up and introduce himself, and would always smile and listen along with caring, thoughtful eyes. It never seemed like a salesman pitching to prospects. It was like he was talking to new friends. When he was invited to go inside the business or home, we would wait in the car with anticipation. More often than not, he returned with a signed contract in hand and the whole family cheered for his victory.
It wasn’t uncommon for us to run into those same folks at the local grocery store, church, or a restaurant and he would go out of his way to greet them warmly–never missing the opportunity to introduce us kids with a proud smile. His interactions with his customers outside of their normal business dealings were always returned with warmth—there were lots of hugs, back pats, and double-handed handshakes. Not only were they his customers, but more importantly to him they were friends, too.
Our favorite restaurants who were also his clients always welcomed our family on Friday and Saturday nights. Dad often paid the check with gift cards the restaurateurs traded for their alarm system and cameras. He was always sure to tip the waiter separately in cash.
Over the years, Dad sold thousands of alarm systems and along the way, he demonstrated to me how to build a successful business through strong relationships, extraordinary service, and an outstanding reputation. Dad also taught me that doors open for those who knock. Throughout the years, the lessons he taught me about persistence, integrity, and relationship-building have helped me in my own career.
While I long ago decided not to join the family alarm business, I did become an alarm salesman. Today, I own a national security distribution company where we sell alarm systems to thousands of alarm dealers nationwide. Like my dad with his customers, many of mine have become great friends, some of which I consider family.
When people ask me why I didn’t join the family business, I explain that if I was to stand any chance of selling more alarm systems than my old man, I knew I’d have to sell them wholesale! Jake is the Founder and President of SS&Si Dealer Network, an independent distribution company that offers competitive pricing, private labeling, fast shipping, marketing support, vendor programs, and funding options. He also serves as the Associate Director for the Integrators Association of Florida (IAF) as well as the on the Marketing and Communications Committee for The Monitoring Association(TMA). He completed his Bachelors of Arts from Rollins College.
Self-Actualizing Your David Vs. Goliath Story
In the timeless tale of David and Goliath, we marvel at the young shepherd boy who, armed with only a sling and unwavering faith, defeated a mighty giant. As entrepreneurs and dreamers, we often find ourselves in David’s shoes, staring down towering obstacles and formidable competitors. But just like David, we too have a secret weapon: our unique strengths, creativity, and the audacity to dream big.
Security LeadHER Concludes an Engaging, Enriching and Connecting Second Annual Conference
ASIS International and the Security Industry Association (SIA) have closed out a successful second annual Security LeadHER conference, a unique event dedicated to advancing, connecting and empowering women in the security profession. The sold-out event took place June 24-25, 2024, in Phoenix, Arizona, bringing together more than 400 security professionals from seven countries.
Z-Wave Alliance Announces Release of 2024A Spec and a New Z-Wave Reference Application Design (ZRAD)
The Z-Wave Alliance announces the release of the 2024A Z-Wave Specification Package, which includes new User Credential Command Class features, as well as new User Credential Control Specifications. The Alliance has also published a new Z-Wave Reference Application Design (ZRAD), a publicly available repository of data including detailed schematics and reference designs to help developers create Z-Wave products with enhanced range capabilities using Z-Wave Long Range.
ONVIF Launches New Working Groups for Cloud, Metadata and Audio
ONVIF is announcing the formation of three new working groups that are tackling standardization work in cloud connectivity, audio and advanced metadata. Together with the ongoing work of existing ONVIF working groups and committees, these new initiatives represent a historically high level of industry participation in the standards development work within ONVIF.
