Milestone Systems

Milestone Unveils XProtect 2026 R2 and Arcules Updates

Milestone Systems has announced XProtect 2026 R2 and fall 2026 updates to Arcules, introducing improvements across on-premises, cloud, and hybrid video security environments. New capabilities include location-based Maps, Sticky Notes, centralized Server Logs, automated Permission Inheritance, and remote system management. Arcules adds cloud video backup, Triton Sensors integration, encrypted device communication, faster streaming, and improved hybrid operations.

Totem Partners With Milestone to Expand 24/7 Video Monitoring Operations

Totem has partnered with Milestone Systems to help U.S. security providers and monitoring centers turn video intelligence into active, 24/7 security operations. Combining Milestone’s XProtect video management software ecosystem with Totem’s trained monitoring professionals, video verification and scalable remote monitoring, the partnership enables providers to expand coverage, manage additional cameras and deliver proactive security services without building all the required staffing and infrastructure internally.

Milestone Helps School District 27 Manage Video Security Across 28,000 Square Miles

Milestone Systems is helping British Columbia’s Cariboo-Chilcotin School District 27 manage video security across 25 sites spanning approximately 28,000 square miles. Using Milestone XProtect VMS, the district centrally manages video from 78 cameras alongside integrations with intrusion alarms, PA systems, and vape detection sensors. SD27 is also testing camera analytics to detect loitering, trigger alerts, and support a more proactive approach to school safety.

Milestone Systems Previews Next-Generation BriefCam Analytics At IACP 2026

Milestone Systems will preview next-generation BriefCam AI-powered video analytics at the IACP 2026 Annual Conference and Exposition, October 24–27 in Orlando, Florida. Demonstrations at Booth 461 will highlight natural-language video search, customizable detection models, and timely alerts designed to help law enforcement accelerate investigations. Milestone will also showcase XProtect Evidence Manager for centralized digital evidence management and AI-powered video anonymization to protect privacy while preserving investigative context.

Milestone Systems Helps Columbia Borough Strengthen Public Safety

Milestone Systems is helping Columbia Borough, Pennsylvania, strengthen public safety with a community-wide wireless video network powered by XProtect VMS. The borough has relied on Milestone technology for more than 16 years, working with security integrator App-Techs to expand a distributed system supporting roughly 83 camera feeds across downtown areas, public buildings, parks, and other facilities.

Milestone Previews Next-Generation BriefCam At GSX 2026

Milestone Systems will preview the next generation of its BriefCam analytics platform at GSX 2026, alongside the latest advances in XProtect, Arcules cloud VSaaS, XProtect Evidence Manager and responsible Vision AI. The upcoming BriefCam platform is designed for the Generative AI era, introducing natural language search, customizable detection models and precise alerts to accelerate investigations and real-time detection. Milestone will also demonstrate recent XProtect updates, expanded device support, new Arcules cloud capabilities and technologies from exhibiting partners.

XProtect VMS Study Shows 133% ROI for Organizations

A new Forrester Consulting study commissioned by Milestone Systems found that organizations using XProtect video management software achieved up to 60% faster investigations and a 133% return on investment over three years. The report highlighted improved operational efficiency, reduced integration costs, and streamlined evidence handling across security operations.

AI Developers Worldwide Join Milestone To Advance Video Intelligence

AI developers across 15 countries collaborated with Milestone Systems to shape the future of safer, more efficient video intelligence at the 2025 Milestone Developer Summit, where 55 innovators received early access to Milestone’s upcoming Vision Language Model (VLM) powered by NVIDIA.

Milestone Systems Launches Generative AI Plug-In For XProtectv

Milestone Systems announced a forthcoming generative AI-powered video analytics plug-in for its XProtect® video management software, developed in collaboration with NVIDIA. The new solution aims to help operators contextualize alarms and focus on what truly matters by automating video review, filtering out false alarms, and—based on early results—reducing operator alarm fatigue by up to 30%.

Milestone’s XProtect And Arcules Enchance Cloud Intergration

Milestone Systems has announced major updates to XProtect 2025 R3 and the Arcules platform, introducing new capabilities that accelerate investigations, strengthen operational intelligence, and simplify system management for security teams worldwide. The latest releases for XProtect VMS and Arcules VSaaS address real-world security challenges by making surveillance systems more intelligent, accessible, and easier

Milestone Systems Delivers Four Years of Record-High Net Revenue

Milestone Systems delivered record-high net revenue of 1.69 billion DKK (approx. $244.9 million) in 2023, according to the newly released Annual Report. The Copenhagen-headquartered company celebrated 25 years in business in February 2023. During its anniversary year, Milestone made significant strides in delivering on its growth strategy, particularly in key industries such as healthcare and hospitality.

Pimloc Integrates Secure Redact into Milestone Systems XProtect VMS

Pimloc to announce its successful integration with Milestone Systems XProtect video management software (VMS). Now available on Milestone Systems’ Technology Partner Finder, this offering marks a significant step in enhancing video surveillance and redaction capabilities, helping safeguard the safety and security of businesses and communities.

Milestone Systems Introduces Management Server Failover

In the latest product update of Milestone System?s XProtect 2022 R1 video management software, Milestone introduces several new features and capabilities. These include the Management Server Failover solution; single sign on in XProtect; and a new selection of choices ranging from multi-live streaming, adaptive streaming, and direct-streaming. With this latest product update, Milestone Systems continues to raise the bar on higher performing video technology software and meet the market?s rising demand for comprehensive, best-in-class, turnkey video technology solutions.

Milestone Systems Welcomes Bill Rainey as New Vice President

Milestone Systems announce the appointment of Bill Rainey as Vice President for Channel Sales Strategy. To meet aggressive growth ambitions, Milestone is expanding its Global Sales team with several, new functions and has appointed Rainey to lead Channel Sales Strategy. The new organization is designed to empower Milestone?s strong partner community to sell true business outcomes to customers. Rainey will oversee and drive channel sales strategy as well as the design and implementation of high value partner engagement and enablement programs.

Calipsa Integrates with Milestone’s XProtect Corporate VMS

Calipsa announced the compatibility of its false alarm reduction platform with Milestone Systems’ XProtect Corporate VMS designed for use by organizations such as airports and train terminals. XProtect Corporate’s enterprise users deploy large numbers of cameras and will benefit from Calipsa’s 90 percent false alarm reduction rate. When XProtect Corporate receives an alarm from a connected camera, it sends video to a Calipsa cloud-based server where algorithms screen for human or vehicle movement.

Milestone Extends Technical Support Hours, Enhances Comprehensive Services

Integrators and resellers will be pleased to know that the Milestone Systems Americas Technical Support team has extended its hours of operation. Now Milestone partners on the U.S. East Coast, Eastern Canada, and in Brazil will have access to Technical Support two hours earlier, beginning at 7:00 a.m. Eastern Time. Milestone Systems has adjusted its hours of operation in the Americas. Milestone Technical Support for its partners is now open for business beginning at 4 a.m. Pacific time.

Milestone Systems Creates New Technology Partner Area Focused on Co-created Innovation

Milestone Systems creates new Technology Partner area focused on co-created innovation with the Milestone Community. This area will focus on scaling, strengthening, and deepening the co-created innovation and collaboration with technology partners. Co-created innovation accelerates time to value which enables the growth of our combined businesses. To lead the new Technology Partner area, Milestone Systems is promoting Keven Marier to Vice President of Technology Partners.

Video Technology During A Pandemic: How Can We Address New Challenges?

The current global pandemic presents businesses and institutions with an array of new challenges beyond security. Businesses and organizations must now implement protocols and address logistical, commercial, and security hurdles. The panel discussion will feature professionals from key frontline industries affected by the pandemic, including end-users from municipality management and healthcare. Milestone Systems announced a webinar panel discussion of safety and security professionals.

Milestone Systems Announces Thomas Jensen as New CEO

After an extensive search for the right candidate for the CEO position at Milestone Systems, the Board of Directors is delighted to announce that Thomas Jensen has accepted the role. With his background in Hewlett-Packard and most recently in Europe?s largest IT integrator company Bechtle, Thomas Jensen is an executive leader with a strong global footprint that includes P&L responsibility for international businesses in software and hardware.